Club Wyndham Great Smokies Lodge
About this property
Everything you might need to have a good rest, all in one place! Resort "Club Wyndham Great Smokies Lodge" is located in Sevierville. This resort is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Sevierville Convention Center, Wilderness at the Smokies and Wild WaterDome.
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Parking
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Estimated reference price
1 / 4 2 Bedrooms Apartment with balcony
- Private bathroom
- air-conditioning
- balcony
- coffee
- desk
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
2 Bedrooms Apartment with balcony: Room Amenities
- kitchen-stuff
- microwave
- patio
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- tv
- washing-machine
- wi-fi
1 / 6 2 Bedrooms Deluxe Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- desk
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
2 Bedrooms Deluxe Suite with balcony: Room Amenities
- mirror
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
- toiletries
- towels
- washing-machine
- wi-fi
1 / 6 Deluxe Suite
- Private bathroom
- air-conditioning
- desk
- dining-area
- dishwasher
- fan
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- mirror
Deluxe Suite: Room Amenities
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- telephone
- toiletries
- towels
- washing-machine
- wi-fi
1 / 6 1 Bedroom Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- dining-area
- fridge
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
1 Bedroom Standard room: Room Amenities
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
We’ve stayed here every year for four years and love it. The waterpark keeps the kids busy, and the location is close to lots of things, including shopping in sevierville and pigeon forge, with gatlinburg an easy drive away. We came this time for my kids’ birthday, and we’re already looking forward to coming back next year. The hotel and staff get five stars from us, though the people staying below us get zero. The guests downstairs made a noise complaint because my kids were being kids. My son is five and has a hard time not running, even when I remind him there are people below us. He has lots of energy, and the kids stay up somewhat late on vacation. After the complaint, I made them go to bed to stop the noise, and now I’m anxious about tonight and feel like I’ll have to make them sit still with their hands folded. I’d already been trying to get him to stop running, but it’s hard to keep little kids from moving and having fun. We heard the people above us all week and didn’t complain because it sounded like kids enjoying themselves, which comes with the stay. If that bothers you, try somewhere quiet without kids or ask for the top floor. I felt awful for my son. He hates doing anything wrong and felt bad, but still had trouble remembering to walk slowly.
We stayed in the Belle building at Wyndam, and the indoor walkway to the main building made it easy to reach the waterpark and arcade without going out into the cold and snow. We had fun every day. The wave pool was out of order for one day, but thankfully it was working again the next. We’ll make the trip back.
Be ready for lots of walking. We stayed for the weekend, and my child and I are both handicapped, but they put us a long way from the water park. The hotel was such a wall, and the hallways felt endless. The jacuzzi tub was tiny, too. I didn’t care for how nobody seemed to know the answers when I asked questions. On the phone I’d been told there were buffets, with kids at $5.99, but nobody could tell me where it was or how to get there. I’ve tried calling several times with another question and can’t get a local person on the phone.
The second room was in just as bad shape as the first, so the cleanliness and maintenance problems seemed to run throughout the property. The sheets and furniture were stained, surfaces were dirty, and there appeared to be blood on the curtains. They offered us a room change and a $50 gift card, but it did nothing to address the conditions. The first room was unacceptable too: a broken shower drain, damaged and filthy baseboards, heavy dust on the bathroom walls from a dirty ceiling vent, and a dusty ceiling fan. The carpet and furniture were stained, the shower doors had thick soap scum, the shower caulk was moldy, and several towels were stained and far past acceptable use. The entry and hallways were dirty and poorly maintained as well. As new Wyndham owners, we were shocked and embarrassed by this hotel’s condition. This was a serious failure of housekeeping and management, and alarming for a Wyndham property. Major improvements are needed. Completely unacceptable.
We had a great family vacation on the resort side of the property. There’s also a hotel side. Having indoor and outdoor water parks onsite, along with an arcade and food court, makes it a family-friendly place to stay.
Amenities
Everything available at this property
General Services
40 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Washing machine
- Gift shop
- Terrace
- Patio
- All Spaces Non Smoking (Public And Private)
- Indoor Fireplace
- Smoke Detector
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Shuttle
- Tour assistance
- Barbecue grill(s)
- Hiking
- Picnic area
- Sun Deck
- Water park
- Water fun
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet access
Parking
3 available- Free parking
- Parking nearby
- Free Parking on Premises
Meals
5 available- Bar
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
Business Services
1 available- Fax and copy machine
Recreation & Wellness
2 available- Spa tub
- First Aid Kit
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Children swimming pool
Sports
3 available- Tennis court
- Fitness facilities
- Golf course (within 3 km)
Children
2 available- Playroom
- Children's playground
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
10.3 km
10.7 km
4.5 km
25 m 1 min walk
Attractions
20- Smoky Mountain Knife Works4.5 km
- Wahoo Ziplines5.2 km
- Rainforest Adventures Zoo6.3 km
- NASCAR SpeedPark Smoky Mountains6.7 km
- SkyLand Ranch6.9 km
Restaurants
20- Hidden Trial Restaurant25 m 1 min walk
- Hidden Trail Bar and Grill37 m 1 min walk
- Firefly Bar and Grill161 m 2 min walk
- Grizzly Grill267 m 3 min walk
- HotDogs1.3 km 17 min walk
Transit
20- Tram StopBus10.3 km
- Tram Stop CBus10.4 km
- Tram Stop DBus10.4 km
- Tram Stop C WestBus10.5 km
- Tram Stop B EastBus10.6 km
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 199
- Floors
- 6
- Year built
- 2009
Electricity
- Voltage
- 120 V
- Frequency
- 60 Hz
- Socket types
- A, B
