The Crossings at Short Pump
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Guest reviews
Recent reviews shared by hotel guests
Ethan M.
I lived at The Crossings for a little over a year, and the utilities, upkeep, and overall apartment condition were poor for the rent. There always seemed to be something wrong. When we moved in, there was no ethernet cable, so Verizon had to install one. The dishwasher kickplate wasn’t latched, the built-in sink tub was loose, and the bedrooms had no central overhead lights. The bedroom switches did nothing, and the thermostat was coming off the wall and never seemed to change to the temperature we set. Water pressure was terrible throughout the apartment, from the shower and bathroom sink to the kitchen sink and dish water. Bugs kept showing up in the cabinets and behind the fridge. My roommate and I put in work orders every other month for someone to come “fix” it, but the bugs always came back. There were also a lot of kids, and the parents didn’t keep them quiet. I don’t miss that since moving out. The towing company came almost every night and showed no mercy to cars without a sticker. My car was towed on my first night because I’d just moved in and planned to put my new sticker on in the morning. No call, warning, or email first.

Danielle C.
I’ve been here a year and love the community. It stays quiet, clean, and well maintained, and the staff are friendly and welcoming. I had a couple of small maintenance issues, but the team responded quickly and handled them professionally. I’m happy to call this place home.
Grace P.
McKenzie has been wonderful to work with since she arrived at Crossings. She’s helpful and professional. Also, Sayed did an outstanding job taking care of my service ticket yesterday.
Jessica B.
The property is beautiful, and we love its location in short pump. McKenzie gave us an incredible tour, with a level of professionalism and insight that was pure gold. Even the maintenance guys were really kind. Great energy here, and we’ll be applying soon!
Sanjay M.
Syed took care of every issue I put in the request for, and also spotted and fixed other things that needed attention. He did the work perfectly and thoroughly. Really appreciate his attention to detail and support. Great work 👍
Amenities
Everything available at this property
Parking
1 available- Parking
What's nearby
Explore attractions, restaurants and transport around the hotel
1.5 km 19 min walk
8.6 km
1.8 km 23 min walk
259 m 3 min walk
Attractions
20- Deep Run Park & Recreation Center1.8 km 23 min walk
- Short Pump Park2.2 km 27 min walk
- Crump Park7.3 km
- Lewis Ginter Botanical Garden10.7 km
- Virginia Museum of Fine Arts14.0 km
Restaurants
20- Tarrant's West259 m 3 min walk
- El Paso371 m 5 min walk
- Tony's Italian Restaurant377 m 5 min walk
- The Grapevine381 m 5 min walk
- Dunkin'383 m 5 min walk
Transit
20- Richmond International AirportAirport28.1 km
- Gaskins + Mayland Park & RideBus1.5 km 19 min walk
- Richmond Staples Mill RoadTrain8.6 km
- Willow Lawn Pulse StopBus10.4 km
- Willow Lawn & ShelterBus10.4 km

Stay rules
Important conditions for your stay