Microtel Inn & Suites by Wyndham Sioux Falls

I usually only write a review when I feel strongly, and I feel strongly about this because safety is a concern. I personally wouldn't recommend this to anyone I know. The location is fine, but the rooms and service are mediocre. Small things first: the TV remote didn't work, though the front desk gave us a replacement and fixed that. The mattresses feel like cushioned metal, the sheets were stained, and the pillows are tiny and start to feel like cushioned metal too, so bring your own. At breakfast, the only things that felt safe were cereal and yogurt, and the waffle machine was okay. The biscuits for biscuits and gravy were rock hard, the gravy was soupy and tasted sour to my boyfriend, and neither was even warm. The juice from the machine tasted off. The room phone didn't work. We have our cell phones, but that could be a problem in an emergency. The worst part was waking at 11:30 pm to a woman screaming bloody murder in the hallway, then hearing someone bang on doors and try to get into our room. The doors don't seem very sturdy, and it was terrifying. We had the deadbolt on, though I wondered whether it did anything, and wedged a washcloth into the door stopper. Somehow she, or whoever it was, didn't get in. I hope she's okay. I almost stuck my head out, but we stayed quiet for our own safety. I wanted to call the front desk, but the phone was conveniently broken. You can hear everything outside, upstairs, in the hall, and in neighboring rooms. I'm pretty sure our upstairs neighbor paces all night. If I'd known about these problems, I'd have paid a little more for peace of mind, comfort, and a restful night. I'm still thinking about finding somewhere else for tomorrow night. Take my advice or don't, maybe you'll have a better experience. At least lock your door. Sincerely, a girl who isn't getting much sleep tonight.