Hilton Garden Inn Suffolk Riverfront
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- USD 10 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bath
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
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Standard room
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- shower
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Deluxe Double room with view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Lauren M.
The only real plus was being conveniently close to downtown. We’ve stayed at a lot of Hiltons, and this was the dirtiest, most disappointing visit. We were here for two nights to see family, and it turned into a nightmare. We checked in very late the first night and immediately smelled cigarette smoke in the room. We were too tired to deal with it, so we brought our things in. Only when we were ready for bed did we notice hair between the blanket and sheets and stains on the bed. There was hair all over the shower and sink too. We called the desk asking at least for fresh bedding. They offered keys to another room right away but didn’t apologize. It was 1 am, but we packed everything and moved. Thankfully, the second room was clean. The following night, the fire alarm went off at 11:30 pm. The front desk first said someone had accidentally pushed the wrong button. It went off three more times, and the fire department came. By then it was after midnight. When we spoke with the desk, they blamed another employee opening a valve too fast. Family members staying at the hotel packed up and left in the middle of the night over it. I wish we had too, but didn’t want to pack up again at 1 am.
Arjun M.
The riverfront setting gives the Hilton Garden Inn Suffolk Riverfront peaceful views and a relaxing feel, while still being a short walk from downtown Suffolk’s shops and restaurants. It was quiet enough to feel like a getaway, and worked well for business or leisure. My room was spacious, spotless, and comfortable, with cozy bedding, a good workspace, and modern amenities. The team were friendly from check-in, offered useful local recommendations, and responded promptly whenever I needed something. I also enjoyed the on-site restaurant and bar, especially breakfast and dinner by the water. It exceeded my expectations, and I’d gladly return and recommend it to people visiting the area.
ELIZABETH C.
The room was neat and clean, with a comfortable king bed and a living area with a sofa couch. I booked it in case another classmate decided to come along, but no one did. It also had a small fridge, microwave, desk, and Spectrum TV. The biggest drawback was a strong cigarette smell, which seemed to be in the hallway; maybe the carpet needs replacing. They were remodeling, and I saw the halls being freshly painted. I was in town for a reunion near Smithfield. Stonewood Inn had been rebranded as an Econolodge. Check-in was seamless, and the receptionist was friendly and accommodating. They do ask for a $100 deposit. I do recommend the Econ lodge.
Hannah M.
The room was very clean and comfortable, with a comfortable bed. The shower was great, and the bathroom had shampoo, conditioner, soap, toilet paper, towels, washcloths, and a hair dryer.
Rafael S.
After a six-hour drive and a full day of work, I needed sleep, and this hotel wasn’t good for that. A loud, air-compressor-like noise came into my room. Luckily I had earplugs, but without them I wouldn’t have been able to sleep. I wonder why they’d allow such a noisy machine in a hotel. I found another review mentioning the same problem from six months earlier, so it still hadn’t been fixed. I’ve also read reviews from people who saw cockroaches, though fortunately I didn’t see any. My complaint might sound silly, but I’m attaching a video where the noise can be heard. I’m not sure whether videos are saved with audio here.
Amenities
Everything available at this property
General Services
56 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Gift shop
- Television in lobby
- Terrace
- Outdoor furniture
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Cafe
- Hiking
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Luggage room
- Clothes dryer
- Café
- Highchairs
- Printer
- Audio Visual Equipment Rental
- Hot tub
- Non Smoking Establishment
- Billiards
- Putting green
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
7 available- Bar
- Breakfast
- Restaurant
- Snack bar
- Air conditioning in Restaurant
- Set menu lunch
- Set menu dinner
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Spa tub
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Pool facilities
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
5 available- Golf course
- Fitness facilities
- Gym
- Fitness
- Golf
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
3 available- Non Smoking Rooms
- Connecting rooms
- TV lounge
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
210 m 3 min walk
37.9 km
16.8 km
182 m 2 min walk
Attractions
20- Great Dismal Swamp National Wildlife Refuge16.8 km
- Deep Creek Park21.0 km
- Portsmouth City Park21.4 km
- Ladybug Wings25.0 km
- Paradise Creek Nature Park25.2 km
Restaurants
20- Suffolk Restaurant Week182 m 2 min walk
- Krispy Krunchy Chicken268 m 3 min walk
- Sapporo Japanese Steak House348 m 4 min walk
- Domoishi Poke Bowl430 m 5 min walk
- Old Bay Seafood431 m 5 min walk
Transit
20- Norfolk International AirportAirport37.9 km
- Newport News/Williamsburg AirportAirport44.6 km
- Suffolk Visitor's CenterBus210 m 3 min walk
- Main St. Post OfficeBus244 m 3 min walk
- Downtown Transfer StationBus554 m 7 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Pet deposit required