Hale Kamaole #271

My family has visited Hale Kamaole several times in different units over the last 20 years, and those stays were good. Unit 265 was a very different story during our July 21-30, 2025 booking. It was dusty, dirty, and clearly needed attention when we arrived. Dust covered lamps, shelves, and decorations throughout. The walls were dirty, ants were everywhere, even in the beds, and the upstairs closet was unusable, stuffed with a broken mirror, extra lamps, and dusty bedding. Several things didn’t work or were unusable. The living room fan wouldn’t turn on the first night and its light was stuck on. Without A/C in Maui in July, airflow matters, and that light made the room hotter. Our kids ended up in our bed, even though there was a loft, because the twin mattresses had yellow stains and the couch wasn’t an option with the light on. The upstairs shower had no water from the showerhead, only the tub spout, and the bathtub was too dirty for a bath. Ants in the bathroom crawled on my toothbrush. We called the office on July 21 about the cleanliness and ants. Since check-in was at 4pm and the office closed at 5pm, they said they were out of ant traps, would talk with the property manager the next day, and contact us. After many calls back and forth on July 22, they offered to send cleaners the next day, July 23, to deal with our concerns and replace the loft mattresses. They refunded the cleaning fee and first night. We would have preferred a different unit, but were told that wasn’t possible. The cleaning helped but was still sub-par, and the ants stayed for the whole trip, so we had to keep all food bagged and in the fridge. Unit 265 is unclean and outdated, and it seems the owner and property management haven’t kept up with repairs or renovations it badly needs. Management said they did a walkthrough that morning, so either they didn’t, or they didn’t care about cleanliness. The problems were obvious. I’m sad to say I won’t return or recommend Hale Kamaole to friends and family. I’ll stay elsewhere. These pictures were taken when we arrived.

We chose this place for the space and room for 8, but four guests had no AC at night. The bedrooms have small window units, while the kitchen and living area have no air conditioning. With no insulation, that space reached 85-90 degrees during the day and evening, so cooking and eating at night in that heat was miserable. At bedtime it was 85, dropping to about 74 by morning, then climbing back into the 90s by midday. We’re Texans and know heat, but this was too much. Past renters have bought and left fans, including one labeled Donated by xxx. Maui isn’t in a heat wave; temperatures are normal. The building is old and badly needs mini splits. Wouldn’t recommend.

We rented a one bedroom apartment in Hale Kamaole last year and chose it again in 2025. It’s a perfect base if you want to stay around Kihei, with plenty of restaurants nearby. Just cross the street from the complex and you’re at a beautiful, clear beach with turtles, great for snorkeling too!

The property itself is lovely and well located, but I can’t recommend unit 133. The refrigerator kept running because of a bad seal, the bathroom fan was broken, and the bathtub was so slippery we were lucky not to fall. The living room furniture was awful, real back breakers. The room on the lanai was filthy, and my husband was bitten by a spider while getting a chair out. He had a terrible reaction and luckily didn’t need urgent care. This unit needs work.