Phuong Dung Hotel

Getting around was easy since it’s close to the city center. The rooms were clean, and the hostess’s family were especially friendly and helpful ♥️

My company booked this place for a work event, and my group filled a row of around 6-7 rooms. I don’t know the price, since the company covered our accommodation and meals. The rooms were okay and usable, but the bed setup wasn’t very practical, and there were too many electrical outlets. The location was hidden away. We stayed two nights, but the rooms weren’t cleaned and the towels weren’t changed.

There was a TV, fan, and air conditioner, but not much decoration. The place was simply built, the kind of thing that might have seemed fancy 10-15 years ago. The room felt like a guesthouse. You had to ask reception downstairs to turn on the hot water, but nobody told us that, so we took a cold shower before asking them to switch it on.

I stayed one night in December 2023 and forgot my nail clippers when I checked out the next day. I called and asked the hotel to keep them so I could collect them later. About a week later, I came back and the receptionist returned them as expected. But as I was leaving, the owner, an uncle, said, “I thought you just left it and didn’t take it anymore.” His attitude toward customers was contemptuous. Calling customers “you” showed disrespect, poor manners, and no culture. At that point, just throw them away!