SPOT ON 1186 Nha Nghi Huong Mai

The pillows were stiff, dirty, and smelled bad, and the damp bathroom had no bin or toilet paper. I couldn't find the owner anywhere to ask for paper when coming and going. On top of that, the room's dried-fish smell was unbearable, worse than a normal guesthouse, and the price was high.

My family arrived at 5 PM instead of the 2 PM check-in time, and the owner immediately said the Agoda price was too low for them to honor the booking, telling me to sort it out with the app. I'd already booked two rooms, paid in full, and received the usual confirmation. I felt scammed and badly let down by how irresponsibly this was handled. It seems the place is set up to catch travelers looking for somewhere at the last minute. This was my first bad experience in Da Nang.

The owner was pretty friendly, but the service needs some work. The room and pillows had a musty smell, and I didn't feel comfortable sleeping with them. For the single-room price, it seemed a little expensive, and other guesthouses in that price range were closer by.

They canceled my Agoda reservation when I arrived, saying the app had listed the room too cheaply. Then they told me to take it up with Agoda and claimed they knew nothing about it. So irresponsible.