City Bay Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English, Chinese
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- telephone
- towels
- tv
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1 / 6 Deluxe Twin room with view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bedsheets
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
Add your dates to see current rates.
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- telephone
- towels
- tv
Add your dates to see current rates.
1 / 1 Standard Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bedsheets
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
fraser M.
For two nights I had a twin room on the 10th floor overlooking the bay. The room and view were both great, and breakfast was excellent. Everyone on staff, from the bellboy to the maid and all the others, was professional. It’s good value, with prices between cheap and expensive, and I’d highly recommend it.

Nattapong R.
This is a medium-sized hotel in a handy spot along the main road in the Ha Long Bay area, so getting around is easy. The staff are well trained and service minded, and the place had everything we needed for a pleasant stay.
Aarav P.
It was quiet here, with hardly a crowd, which made the two-night stay especially peaceful. The rooms were clean and had a touch of luxury, and everything went smoothly. Staff were responsive, and the location was easy to reach. Breakfast had a limited selection, though it was good enough. The grand piano was out of this world. I’d definitely suggest staying here.
Kevin H.
The room smelled bad, the hotel felt old, and the bathroom floor was very slippery. I’d asked for the room to be made up in the morning, but when I got back in the evening it was still as it had been. At night there was nobody at reception, and there was no air conditioning in the hallway or lobby. Only one receptionist spoke English. I don’t know what the management is doing. I wouldn’t recommend it, better book somewhere else. I also don’t know why so few people in this country speak English, even taxi drivers.
Mai N.
We left something in the restaurant and the staff were ready right away to send it back. They’re helpful and speak English. The beds are soft, WiFi is strong, and even the city view rooms overlook the bay. A very convenient hotel.
Amenities
Everything available at this property
General Services
45 available- ATM
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Terrace
- Dryer
- Room service
- Locker
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
- Yoga
- Personal protection equipment for staff
- Extra decontamination measures
- hotel
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Smoking area
- Hot tub
- Non Smoking Establishment
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Valet parking
Meals
8 available- Minibar
- Bar
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Breakfast
Business Services
4 available- Fax and copy machine
- Meeting and presentation facilities
- Meeting room
- Business centre
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
13 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Slippers
- Toiletries
- Towels and bed linen
Languages
2 available- English
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
847 m 11 min walk
1.7 km 22 min walk
271 m 3 min walk
41 m 1 min walk
Attractions
20- Clock Tower in a Roundabout271 m 3 min walk
- Long Tien Pagoda326 m 4 min walk
- Bài Thơ Mountain566 m 7 min walk
- Tran Quoc Nghien Temple910 m 11 min walk
- Zen Garden1.2 km 15 min walk
Restaurants
20- Dao Niu Guo Hạ Long41 m 1 min walk
- CHoomart_thực phẩm cho nhà hàng55 m 1 min walk
- The PM56 m 1 min walk
- Quán Bánh Cuốn Kho Bạc60 m 1 min walk
- Cafe BÁO63 m 1 min walk
Transit
20- Mini bus to Hanoi 150k-200k VND;bus across the bridge to Bãi Cháy ward 20k VNDBus847 m 11 min walk
- Quang Ninh Bus StationBus1.4 km 17 min walk
- Bus N°3, Hon Gai-Hoanh Bo terminalBus1.7 km 21 min walk
- Old Hon Gai Ferry TerminalFerry1.7 km 22 min walk
- Cảng tàu khách quốc tế Hạ LongFerry2.8 km 35 min walk

Stay rules
Important conditions for your stay