Phuong Mai Family Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Twin room with balcony and with sea view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- balcony
- bedsheets
- fan
- fridge
- private-bathroom
- shower
- slippers
- toiletries
- towels
- tv
- wardrobe
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1 / 3 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bedsheets
- fan
- fridge
- private-bathroom
- shower
- slippers
- toiletries
- towels
- tv
- wardrobe
- with-view
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1 / 3 Standard Twin room with mountain view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bedsheets
- fan
- fridge
- private-bathroom
- shower
- slippers
- toiletries
- towels
- tv
- wardrobe
- with-view
Add your dates to see current rates.
1 / 3 Standard room
- Private bathroom
- air-conditioning
- bedsheets
- fan
- fridge
- private-bathroom
- shower
- slippers
- toiletries
- towels
- tv
- wardrobe
- with-view
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Milan N.
Phuong Mai Family Hotel was a disappointing stay. The only thing in its favor was that the air conditioning worked. I booked a twin room but was charged for a quad, and 60€ for two nights didn't feel worthwhile. The room didn't feel clean. Its mattress was badly worn and made of three separate pieces. There was no bedside table, and the only outlet was awkwardly placed. Light from the corridor came through the glass entry door all night, with no curtain or blind, so there was no privacy. Noise made sleeping nearly impossible: people in the hallway, traffic outside, and a machine behind the wall that sounded like a washing machine, switching on every 15-20 minutes through the night. The bathroom had a constant urine smell from what seemed to be a badly fitted drain. We had to keep its door shut to stop the odor spreading into the room. I wouldn't stay here again or recommend it.
Megan F.
I went to Happy Foot for a manicure and pedicure, not to comment on the hotel. It's a different place from Happt Feet, the spa a few doors away. The menu listed both services at 50k with regular polish, but when I chose a color they only showed me gel options and said it would be 200k each. I asked for regular, non-gel polish, and the staff seemed confused and offered no alternative despite the menu. It felt deliberately misleading. The manicure itself was poor: my nails had sharp edges and uneven polish, and the technician was often on her phone, which made the service feel even less professional. The hygiene was the worst part. A staff member took the clippers used on my feet, used them on her own toes, then returned them to my technician, who used them on my hands without cleaning them. I found that shocking and extremely unsanitary. They also pressured me for a tip at the end. My partner enjoyed a foot massage there, but after my experience I wouldn't recommend their manicure or pedicure. The whole thing felt unprofessional, unhygienic, and intentionally deceptive.
Lucy B.
She did a thorough job straightening my hair, and I was really pleased. My three friends had their hair washed, and it came to 300,000 for all of us together!
Patrick O.
The family are so kind and accommodating, and made me feel at home. There's also a massage place and smoothies. Thanks, it was really nice ❤️
Lucie M.
For 450,000 VND, I thought the price was very fair. The host was kind and gave me useful advice, and the welcome was warm. It's a spacious, quiet room, with a delicious breakfast: authentic Vietnamese coffee and fresh fruit with yogurt. The location is great too, about a 15-minute walk from the sea and bay viewpoints. Highly recommended!
Amenities
Everything available at this property
General Services
12 available- Air conditioning
- 24 Hour Reception
- Ticket assistance
- No elevators
- Linens
- Ironing
- Laundry
- Luggage storage
- Airport transportation
- Transfer services
- Tour assistance
- hotel
Internet
1 available- Free Wi Fi
Parking
1 available- No parking
Business Services
1 available- Business center
Recreation & Wellness
1 available- Massage
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Fridge
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
118 m 1 min walk
1.3 km 16 min walk
232 m 3 min walk
11 m 1 min walk
Attractions
20- Cát Bà Square232 m 3 min walk
- Alibaba's Tour1.2 km 16 min walk
- Rock trail1.3 km 16 min walk
- Blue Swimmer Travel2.4 km 30 min walk
- Eco Floating Stay Cai Beo2.5 km 32 min walk
Restaurants
20- Thao Minh Restaurant - Khách sạn Cát Bà11 m 1 min walk
- Nha Hang Khach San Quynh Ngoc34 m 1 min walk
- Quán Nướng Cát Bà51 m 1 min walk
- Thái Bâo Restaurant59 m 1 min walk
- Guna Tea Coffee & More…60 m 1 min walk
Transit
20- Điểm dừng xe buýtBus118 m 1 min walk
- Hoang LongBus131 m 2 min walk
- Bus to Hải PhòngBus144 m 2 min walk
- Bus to Gia LuậnBus224 m 3 min walk
- Cát BàBus263 m 3 min walk

Stay rules
Important conditions for your stay