Indochina Queen 2 Hotel

My family visited in early 2018, and I booked a room for them here. The owner, Hien, was very friendly and helpful, my mother told me. Their room was quiet and comfortable, and the staff provided a perfect little breakfast in the morning. It’s in the "Old Quarter," where you get a real feel for the city and its people. I wouldn’t hesitate to recommend this hotel to anyone visiting Hanoi.

Really more like 2.5 stars. Every room is for smoking and smelled musty and smoky. Ours was large, with a desk and plenty of space, and the wardrobe gave us somewhere to hang our cloths. There was a separate shower, but it leaked and had no shelf, so toiletries had to go on the floor. The "king" bed was two smaller beds joined together, with hard foam in the middle, so it didn’t work as a king bed for sleeping with a partner. Staff talked loudly in the morning and often woke us. The worst part was the window opening onto the hotel itself, with none facing outside. Honestly, no window might have been quieter. There was a large breakfast spread, and though we didn’t eat there, we had coffee on our last day. It seemed popular.

The room was okay, though the cleaner made a bit of noise. The receptionists were friendly, and the kitchen girl was super friendly too. Even after breakfast hours, she cooked me a yummy fried rice with egg and veggies. But one of the boys at reception and one from the kitchen were really rude when they told me breakfast ends at 9, not 11 as the receptionist girl had said when I checked in. The spa wasn’t good, and I wouldn’t recommend trying it. It wasn’t cheap for that kind of spa.

The staff were friendly and helpful, and breakfast was fine, though nothing special. The hotel is right in the middle of Hanoi's famous Old Quarter. Rooms are just okay, and where you end up in the building seems to make a difference.