Hotels in Hanoi, VN
Masteri West Heights - Ha Noi
Smoke-free
About this property
"Masteri West Heights - Ha Noi" is located in Hanoi. This apartment hotel is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the apartment hotel — Vietnam Military History Museum and La Khe.
Location
Taste the local cuisine and have a rest in the restaurant. The following services are also available for the guests: a spa center. For business meetings, there is a conference hall. Additional services that the apartament hotel offers to its guests: a laundry, dry cleaning and press.
At the apartament hotel
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 2
Room Information
Rooms
1 / 6 Comfort Double Apartment with lake view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- dining-area
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
- slippers
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Comfort Apartment
- Private bathroom
- air-conditioning
- desk
- dining-area
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- safe
- shower
- slippers
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.4/10
Very Good Featured review
Lim W.
10/10
The owner was quick to reply to our questions, helpful, and prompt about resolving anything we raised. We had a great time and would highly recommend the apartment. The room itself was nice and clean, though it had no safety box or dressing table. The TV looked small for such a big apartment, but free Netflix was a nice plus. We barely used the kitchenette equipment beyond the fridge since we were out most of the time. There was an iron, and each bathroom had a hair dryer. Pool, gym, and indoor playground were free, and our children loved the pool. The building is right by the beach, but entering it or the Japanese garden requires a resident card, which we didn't have. We managed to sort it out with some guards, but it might not always work, since one guard did stop us.
JK P.
6/10
The apartment complex had a good gym, swimming pool, supermarket, and restaurants. In the apartment, the TV was broken and there was no cleaning under the bed. English wasn't spoken, and there wasn't a separate front desk service. You need to contact the owner in advance to confirm.
Quốc T.
2/10
I stayed three days and got only two towels and two bottles of water. I asked for more, and they said they'd bring them the next morning, but I waited and nothing arrived. The receptionist didn't answer when I called, and it took a long time to hear back. Terrible service!
MINH P.
10/10
The room felt clean and airy, with a faint rose scent that I really liked.
Mai A.
10/10
The owner was lovely, haha. The room was beautiful and had far more equipment and services than I expected. It was incredibly spacious, with a huge TV.
Amenities
Everything available at this property
15 Facilities
General Services
8 available- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Newspapers
- Garden
- Outdoor furniture
- Laundry
- Dry Cleaning
Meals
1 available- Restaurant
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Spa
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Tòa nhà I2
118 m 1 min walk
Closest Airport Sân bay Quốc tế Nội Bài
25.5 km
Top attraction nearbyVietnam Military History Museum
2.0 km 25 min walk
Dining nearby 20 Restaurants
39 m 1 min walk
Attractions
20- Vietnam Military History Museum2.0 km 25 min walk
- Hanoi Museum4.9 km
- Vietnam Museum of Ethnology7.7 km
- Indira Gandhi Park8.1 km
- Statue of Lenin8.2 km
Restaurants
20- Mộc coffee Vin SmartCity39 m 1 min walk
- Starbeans Coffee87 m 1 min walk
- Phở Fang Vinsmart City119 m 1 min walk
- The Park coffee132 m 2 min walk
- Vườn Nướng BBQ Vinhomes SmartCity151 m 2 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport25.5 km
- Tòa nhà I2Bus118 m 1 min walk
- Tòa nhà I1Bus305 m 4 min walk
- Nhà xe Parking Zone 3Bus307 m 4 min walk
- Trường mầm non VinschoolBus427 m 5 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 23:30Front desk timing
Check-out12:00Departure timing