The Thien Thai Executive Residences - Tay Ho
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
Milan P.
I stayed there for nine months, and this isn't a hotel. It's called ThienThai Executive Residence, and they rent out apartments. I had a one-year lease. Apartment 501 was about what you'd expect for the rent, but the rest of the place felt shady and questionable. There's enough to say that it could fill a podcast, though I don't want to get into all of it here. The owner is an older woman who never comes by. She leaves everything to the manager, who smiles while seeming to keep something up his sleeve. He moved a lot of his family onto the first two floors, along with businesses that seemed shady. If something needs fixing, he'll handle it quickly, but his manner is odd. The security and cleaning staff were rude and seemed completely out of place. I've never seen that in Vietnam. The receptionists acted as if this were a hotel, asking visitors lots of personal questions. Once, I had to bring my lease downstairs and ask a receptionist to read it aloud so she'd understand where she worked and stop questioning my visitors. The amenities are neglected and broken. The pool is never cleaned with chlorine. It seems to be tap water, filtered by hand for perhaps an hour a day with pipes the manager uses. The gym is falling apart, and I never saw the carpet vacuumed during my time there. The lockers and toilets have been forgotten. Anyone visiting can walk around the pool and see for themselves. The sauna works, but it's never cleaned; the steam room may get cleaned once a month. I used them often, so I know. I ended up cleaning them myself before using them. Friends who visited said the place had a strange, negative energy, and I could feel it too, though I was okay in my own apartment. It may once have been a nice place, but now it feels run down and managed by very strange people. That's unusual for Vietnam and Tay Ho. There was gossip, nosiness, and what I can only describe as bad energy and the evil eye. If that doesn't bother you, it might be fine. But having lived there, I don't think it's worth the money or the hassle of dealing with people who seem to live in their own version of reality. The exterior photos shown here don't reflect how it looks today. It's completely different.

Linh P.
After renting an apartment here once, I felt like I'd found the best serviced apartment in Hanoi. It's a lovely place for a family to live long term, and it's my favorite.
Anna K.
Really good.
trang D.
So nice!
Mai H.
The rooms are quiet and comfortable, and the staff are friendly. Everything else was fine too, though the motorbike parking is on the sidewalk across from the school, so it doesn't feel very secure.
Amenities
Everything available at this property
General Services
13 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Heating
- Newspapers
- Garden
- Room service
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Luggage storage
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
1 available- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
1 available- Sauna
Sports
1 available- Fitness facilities
Room Amenities
1 available- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
84 m 1 min walk
17.2 km
1.4 km 18 min walk
5 m 1 min walk
Attractions
20- Phủ Tây Hồ1.4 km 18 min walk
- Quan Thanh Temple2.8 km 35 min walk
- Presidential Palace of Vietnam3.1 km
- Ho Chi Minh's Mausoleum3.4 km
- Ho Chi Minh Museum3.5 km
Restaurants
20- Nhà Hàng Memory Đà Lạt - The Memory Restaurant5 m 1 min walk
- Đà Lạt View5 m 1 min walk
- SAY “XƯA”5 m 1 min walk
- Ngược Hồ Quán5 m 1 min walk
- Don Chicken - Lotte Mall Tây Hồ10 m 1 min walk
Transit
20- Sân bay Quốc tế Nội BàiAirport17.2 km
- 176A Xuân DiệuBus84 m 1 min walk
- Đối diện 176A Xuân DiệuBus103 m 1 min walk
- 215 Âu CơBus191 m 2 min walk
- Chợ hoa Quảng AnBus196 m 2 min walk

Stay rules
Important conditions for your stay