SpringHill Apartment - The High Class

People were left standing on the first floor, unsure what to do, and nearby hotels told us guests often move over from here. Getting in is difficult too: the entrance goes through the basement and up a steep slope that not everyone can manage. Inside, the room was dirty, the furniture was broken, and no one cleaned it for four days. There was no washing machine, and requests went unanswered. The owner cancelled my booking so I wouldn't leave a bad review on booking.com. It feels close to fraud.

The basement parking was a safety worry. Its entrance is steep and slippery, especially in the rain, and the basement was crowded with motorcycles. When our family arrived, there was no receptionist; we were told to contact the hotel on WhatsApp, which felt impersonal and inconvenient. The room was cramped and clearly old, with a persistent cigarette smell. We stayed three nights, and unfortunately it wasn't a pleasant experience.

The view from the window and balcony was just the neighboring building, and the location wasn't great. Still, the rooms were clean and nice, with a comfortable mattress, so I guess it was okay for the price. There was no reception, so you communicate with the owner by chat and with the housekeeper. I had to change rooms because the AC in the first one leaked water, and the second room smelled strongly of cigarettes.

The manager is really kind and always ready to help, and the location is quite good. Just be aware that the ground-floor rooms don't really have windows. Book upstairs and everything should be fine.