Piotr K.
We paid in advance and supplied every document they required, but still spent two hours on the street in a foreign city, without access to a toilet, waiting for the keys. The company managing the apartment stopped answering messages and calls at 4:30 p.m. and didn't respond again until 7:15 p.m., when an employee finally arrived. That was unacceptable and unprofessional. The apartment itself would have been a good choice if the management company hadn't handled things this way.
