The Shore House Bed & Breakfast

We left almost as soon as we saw the property and drove home. Our Valentine’s experience was ruined, and for the price we paid, this was nowhere near acceptable. The website photos don’t show the current condition. Nobody mentioned that Kosmos is right next to squatter camps, and the parking didn’t feel secure, with no gates or security staff. Reception smelled bad. The bed in the room was tiny, the wallpaper was peeling, and the bathroom smelled strongly, as if someone had just used the toilet. The dam outside was choked with weeds and hyacinths, and there were no boats going out like the website and booking.com photos showed. The neighboring house looked abandoned, perhaps occupied by squatters. The property needs a lot of maintenance, and we believe the advertising is misleading. We asked for a refund after leaving, but only received 50% after contacting booking. Com numerous times.

The staff are what made our trip so memorable. From the warm welcome when we arrived to being available with answers and suggestions for local attractions and restaurants, they made sure we were comfortable throughout. They were genuinely lovely people and went out of their way to help. The Shore House itself is beautiful and in a great location, and we highly recommend it for a relaxing getaway. Thanks to everyone there for such an enjoyable stay.

We enjoyed our stay, and the host even let us check in two hours early because our flight arrived early. Juliet was friendly and welcoming. Breakfast was nice, and the dam view from our room balcony was lovely. The house has a pool, braai area, pool table, darts and board games, plus private access to the sock overlooking the dam. It’s in a secure estate with boom gate access, though you need an entry and exit pin to come and go. The room we had only had a tub, no shower, and there wasn’t hot water after 10pm. I had to boil kettle water and fill the tub, which took about 30 minutes. I’d rate it five stars if not for the tub and hot water problems.

The service was friendly, but not nearly good enough. The WiFi barely worked, often not even enough to send messages, and watching a movie was so frustrating I gave up. There wasn’t enough hot water for a proper shower either. The bedside lamp kept going off whenever I moved it because the plug points seemed dubious. The shoreline was full of rubbish, which made it unpleasant. Breakfast was disappointing for the price, with a poor choice of dishes. I wouldn’t recommend it.