Zanele D.
The friendly kitchen staff and the excellent breakfast were the one bright spot of our stay. Otherwise, the room was unpleasant: the shower was tiny, the toilet paper was 1-ply, and the sheets had blood marks and large yellow pee stains. I was disappointed with the room service, and we won’t be returning. You have to pay the full amount before you’ve even set foot in the resort. I’m not comfortable taking that risk again, especially since there’s no insurance on our part. If you decide that’s okay for you, go ahead and book, but if a resort asks for full payment before you’ve seen it, I’d treat that as a big red flag and make sure to demand good service.

