Grand Plaza Hotel & Wellness
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 3 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
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1 / 3 Premier Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
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1 / 3 Deluxe Triple room
- 3 guests
- air-conditioning
- bath
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- mini-bar
- pillows
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Deluxe room
- Private bathroom
- air-conditioning
- bath
- bathrobe
- coffee
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
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Guest reviews
Recent reviews shared by hotel guests
Nadia F.
Our daughters were crying at the pool entrance after being told they couldn’t swim, even though they were already wearing their swimsuits. We had booked this hotel for a short family break specifically because the spa and pool looked like something we could enjoy together. The girls are only 3 years old, and after the long journey we were really looking forward to relaxing there. The booking process and hotel website never clearly said that children could stay at the hotel but would be forbidden from using the pool. When we explained that the pool was the main reason we had chosen the place and that we had travelled a long way, the staff showed no flexibility or empathy. They wouldn’t make even a one-hour exception. The whole thing felt misleading and heartbreaking. For a hotel that presents itself as welcoming and relaxing, the way this was handled was extremely disappointing and frankly unacceptable. We left feeling frustrated, misled, and very disappointed.
Nik P.
We left exhausted after a night the hotel completely failed to control. Our neighbors shouted, smoked in their room, played music, and repeatedly slammed doors. We called the manager at 2 AM. The music stopped for a short time, but the shouting, smoking, and banging continued until 6 AM, with no further action from the hotel. This was supposed to be a birthday stay for my wife, something I had mentioned clearly beforehand, yet nobody acknowledged it or offered any gesture. The following morning there was no apology or contact. We had to ask to be moved. One manager said it could be done, another claimed there were no rooms, and only after we insisted were we finally relocated. Later, the manager told us proudly that the neighbors had received a €120 fine, but that did nothing to restore our ruined night. For a property calling itself five-star, protecting guests’ comfort and dealing properly with problems should be basic. This hotel failed at both, and I wouldn’t recommend staying here.
Mateo H.
Mihai Balaj made a real difference to our stay. He was patient, kind, and generous with his time, helping us sort out transportation and other logistics. His support was genuinely thoughtful and had a very positive effect on our trip. From arrival onward, the whole staff treated us with great care and welcomed us warmly. This kind of service feels like real hospitality, and I’m very grateful. I’d definitely recommend the hotel.
Michael L.
The one-hour spa access was an absolute godsend, and the rest of the amenities were great too. We had a fantastic stay at Grand Plaza Hotel. The bed was comfortable, the toilet was clean, and the staff were very friendly and helpful, especially Julio. Definitely worth staying here and highly recommended. ⭐️🌟⭐️🌟⭐️
Marta L.
The hotel is wonderfully central, the rooms are spacious, and everything was super clean. The service is outstanding. This Hotel is exceptional, and we highly recommend staying there. We’ll definitely come back. ♥️♥️
Amenities
Everything available at this property
General Services
30 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Indoor Fireplace
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Iron
- Diet menu (on request)
- Cafe
- Shuttle
- Tour assistance
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
3 available- Electric car charging
- Parking
- Parking nearby
Meals
7 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kettle
Recreation & Wellness
1 available- Spa tub
Room Amenities
10 available- Non Smoking Rooms
- Family room
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
5 available- Spanish
- English
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
42 m 1 min walk
97 m 1 min walk
316 m 4 min walk
9 m 1 min walk
Attractions
20- La Noblesse du Temps316 m 4 min walk
- Fonts d’Andorra la Vella316 m 4 min walk
- Gran Valira River325 m 4 min walk
- Sant Andreu d'Andorra406 m 5 min walk
- Parc Central520 m 7 min walk
Restaurants
20- Restaurant Wok Qin9 m 1 min walk
- Restaurant Sottovoce10 m 1 min walk
- Instants Restaurant21 m 1 min walk
- Celler d'En Toni Restaurant51 m 1 min walk
- Bar Restaurant Totaneta55 m 1 min walk
Transit
20- 5019 Verge del Pilar / Maria PlaBus42 m 1 min walk
- 5018 FenerBus97 m 1 min walk
- 5024 Rotonda EscalerBus146 m 2 min walk
- 710 La UnióBus173 m 2 min walk
- 5011 Consell d'EuropaBus237 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required