Camille D.
Finding the place was difficult, and there is no 24-hour reception. Since there is no WiFi signal outside the building, checking in alone at night was confusing and complicated. The keys have to be collected from another location, and the access code is sent as a PDF that can't be opened unless you're connected to WiFi. We left a keychain behind and contacted the hotel immediately after checking out, but that was difficult too because they don't have a lost and found department. Several days later, they emailed to say that nothing had been left behind. Very disappointing service.

