Quill Residence at Millenium Binghatti

I went to Tara cafe at the canal side of the building and had a horrible parking experience. The basement entrance had a large “VISITOR'S PARKING” sign, and the gate was open to the public with no access card needed. There was no sign saying any space was reserved. How was I meant to know I couldn’t park there? The restaurant just said to use visitor parking, as the sign outside indicated. It didn’t explain where exactly to park, and building security wasn’t there half the time. I parked at 8.30pm and left the cafe at 11.30pm to find an angry tenant had blocked my car in. He said this had happened to him several times before. I spoke to several staff, but nobody helped me get out. I waited until 2.00am, when a security guard finally told me the tenant was so angry he’d only move the car in the MORNING. So I had to come back the next day. Tara cafe has apparently had this happen to customers several times, but took no responsibility, and security did not help. Then the next morning I was told I had to PAY FOR OVERNIGHT PARKING???! They also said the police would get involved and accused me of lying about going to Tara cafe because I didn’t have the paper receipt with me until the NEXT morning. Luckily, I could retrieve it from a photo I’d taken the night before. Seriously, what a drama. Stop misleading customers and take responsibility when this has happened to SEVERAL CUSTOMERS.

We booked apartment 512 for 2 weeks and paid an additional 400 aed for cleaning. We also had to pay for cleaning during our stay. When we asked about it, management said the 400 dirham was for cleaning the apartment before arrival, after the previous tenants. So we paid to have it cleaned before we arrived. Where have you ever seen a hotel charge for that? Management has ignored all my messages about it.

Of the 3 different apartments we stayed in during Dubai, this was by far the most comfortable. The views of Burj Khalifa were amazing, and it had a washing machine, kitchen with basic things for cooking meals, and a good location. The apartment’s SMART TV was a big plus. There’s a very cheap supermarket across the road, and another smaller one with good prices literally next door. A taxi to Burj Khalifa / Dubai mall costs around 15AED. Definitely recommend.

Booked apartment 1910 through booking with ~Bliss Holiday Homes, and it was a very bad experience. The room smelled bad, there was dust and cockroaches all over the kitchen and fridge, and there was no water or napkins. The company didn’t respond on WhatsApp or by phone.