maricel D.
We wasted an hour and a half and had nobody at the hotel we could speak to. We had a child with us, and the whole thing was really upsetting. Our booking was confirmed, but when we arrived they said we needed to provide the room number. Agoda and SADAF should have communicated with each other. We book hotels regularly and had never had this happen before. Agoda told us they couldn't contact SADAF management. Very bad service and a terrible experience. If I could give zero stars, I would.
