Maria F.
Jorge was fantastic, always ready to help and in a great mood. The complex is also very close to the center, and there’s lots to do: tennis, soccer, paddle tennis, volleyball, basketball, and some really nice pools. The grounds are spacious, the cabins are pretty, well kept, and set apart from one another. There’s a barbecue area as well as grills at the cabins. It’s a great setup for families with kids, but comfort needs work. The mattresses and pillows weren’t comfortable, and the bedrooms have no fan or air conditioning. There’s only one unit in the living room, which doesn’t help much when the doors are shut. Cleaning happens every other day. Breakfast isn’t included, and paying almost 10,000 pesos per person for it seems very expensive for what you get. The paddle tennis rackets are in poor shape, so bring your own, and all the nets are worn out. The heated pool swung between freezing and unbearably hot, with no comfortable middle temperature. There are other issues too. With more investment in some of these things, this could be a 10, but for now I’d rate it a 5 or 6. Thanks to Jorge for everything, though it shouldn’t all depend on him. Someone should be on duty on both shifts.
