Living8-Appartements

The bathroom and toilet can only be reached through the bedroom, which isn’t ideal for four people. Otherwise, the place was clean and practically furnished, and the location is nice and close to the centre. The PIN code check-in is a good idea, as long as it works without a hitch.

The room and bathroom were spotless, the beds comfortable, and the accommodation itself was problem-free. There were several portions of capsule coffee, plus sugar and milk in the kitchen. Shops are about a 10-minute walk away, and there’s also a private bakery within reach of Bill. The room has no air conditioning, and parking is the main drawback. Paid parking costs 6 euros a day and is about 800 m away, roughly an 8-minute walk.

I’d give zero stars if I could. Never book! It’s all AI, and it’s a disgrace. We were a family of seven, including two small children, and had booked three apartments for one night. On the morning we were due to arrive, I called the landlord. He answered on the third attempt. We were already on our way and couldn’t complete online check-in, so I asked if we could take care of it when we got there. He was immediately incredibly rude and told us to find somewhere else, even though we’d already paid. He hung up without even saying hello and then couldn’t be reached by phone. Three hours later, the access codes finally came through, and for a moment we thought it would work out. But when we got there at about 8:00 PM, all three apartments were locked and the emailed codes didn’t work. The online registration link had expired too. No one answered the phone or email. The children were tired and crying, and we were exhausted, so we drove home from Bad Ischl that same day instead of searching for other accommodation. AI-generated emails kept arriving, including one at 5:00 AM about checking out, even though we’d never managed to check in. We’ve stayed in countless hotels, apartments and guesthouses across many countries, mostly booked through Booking.com, and never had trouble like this. It’s unbelievable that this could happen!