Four Points Flex by Sheraton Vienna Hauptbahnhof Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- EUR 30 per guest/night
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- towels
- tv
- wardrobe
- wi-fi
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Standard Single room
- 1 guest
- single bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- towels
- tv
- wardrobe
- wi-fi
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Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- towels
- tv
- wardrobe
- wi-fi
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1 / 4 Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- tv
- wardrobe
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Guest reviews
Recent reviews shared by hotel guests
Celia K.
Housekeeping was exceptional and looked after us well, even though the room information said cleaning would happen only every three days. The bed was comfortable, but the pillows were rubbish. The rooms are large by local standards and furnished on a budget. It’s a recently taken-over property. We booked two rooms for over 800 euro, which was excellent value. But nobody mentioned that breakfast cost extra, in the emails, the reservation, or at the front desk. The charge came to 185euro, and I should have refused to pay. The offering was modest, with cheaper items like tinned fruit, and didn’t feel worth 20, probably more like 10. I’ll dispute the charge with the Marriott Group. Poor form.

Mei L.
The hotel is clean and tidy, close to both the central station and metro, and worth the price. My room was spacious with a nice view, and the heater worked perfectly through all 3 nights. The hair dryer stood out most, with both heat and wind options. I highly recommend it to anyone visiting vienna.
Rafael S.
There are three supermarkets opposite the hotel, with coffee shops and restaurants right nearby. It’s on Favoritenstraße, a very cozy spot, and the tap water is excellent. We were very happy with our stay: the staff were helpful, the bed was comfortable, the room was quiet, and there’s an empty fridge for storing food. The underground is a 4 minutes walk away and takes about 20 minutes to reach the town centre. Belvedere palace is a 15 minutes walk.
Masha R.
Marta, Eva and Lisa were excellent. I arrived with extra luggage that I needed to ship, and Marta went far beyond what her job required to help me through the process. It made the whole trip much more enjoyable. The people here really made Vienna memorable. We stayed about 5 different nights at the Sheraton 4 points flex in Vienna. We’d first booked a more expensive Airbnb in a part of town that didn’t work for us: it was too far away, loud at night, and no fun. The hotel made it easy to leave our bags in storage while we took a train to other places, then returned to Vienna to fly home. The location is excellent, with a major train station a few hundred yards up the street and public transport connecting you to Vienna’s museums and university. The room had a great bed and the luxurious sheets Sheraton is known for. The small fridge was handy to stock from the 3 local grocery stores, including one right across the street. Continental breakfast is available in the morning, and the facilities are nice throughout. Vienna has an estimated 100 museums and great shopping.
Jesse C.
The hotel has been recently renovated, and the rooms were clean and a good size. It’s an easy walk from the train station, handy if you’re arriving by train or plane. The center and main sights aren’t far, and metro and bus connections in the area are good.
Amenities
Everything available at this property
General Services
62 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Shoe shine
- Wake Up Service
- Telephone
- Packed Lunches
- Tour assistance
- Sun Deck
- Garage
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Year of most recent renovation
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Laundry service
- Medical service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Luggage room
- Non Smoking Area
- Austrian Ecolabel
- Non Smoking Establishment
- Cycling / mountain biking
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Breakfast buffet
Business Services
2 available- Business center
- Fax and copy machine
Recreation & Wellness
1 available- First Aid Kit
Pets
1 available- Pets allowed
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
Languages
3 available- German
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
64 m 1 min walk
263 m 3 min walk
692 m 9 min walk
25 m 1 min walk
Attractions
20- Belvedere Palace692 m 9 min walk
- Austrian Gallery Belvedere693 m 9 min walk
- Belvedere-Schlossgarten728 m 9 min walk
- St. Charles's Church1.0 km 13 min walk
- Musikverein Wien1.2 km 16 min walk
Restaurants
20- SchnitzelCenter25 m 1 min walk
- Wiener Schnitzlplatzl29 m 1 min walk
- Lima5640 m 1 min walk
- Edelgreisslerei Opocensky62 m 1 min walk
- Cuccu Grill Steak Doner85 m 1 min walk
Transit
20- Vienna AirportAirport17.0 km
- Letisko M. R. ŠtefánikaAirport62.4 km
- BelvederegasseBus64 m 1 min walk
- KolschitzkygasseBus142 m 2 min walk
- Südtiroler Platz-HauptbahnhofMetro263 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Pet deposit required