Karmeliter Flat | contactless check-in

The mattress was actually quite comfortable, even though the bed frame was scratched and worn. That was one of the few bright spots. We could hear everything from the hallway because the sound insulation was poor, and the apartment felt neglected. The walls were visibly dirty, there was mold between the bathroom tiles, and the couch and some dishes were unclean, with food residue still on them. There were no forks in the cutlery drawer. The apartment didn’t match the Booking.com photos. The listed washing machine was missing, several bulbs and the TV remote didn’t work, and the Wi-Fi was down for our entire stay. There was also a shelf directly over the head of the bed, which felt awkward and unsafe. It needs much more care, and in its current condition we wouldn’t stay again.

We were four, but beds had only been prepared for three of us. They didn’t fix it until the next day, so one person spent a night on the floor without sheets or a pillow. When we asked if we could leave our suitcases somewhere on departure day, they said no. Half the lights were out and the water pressure was very low. If you want to enjoy your holiday, stay away.

Don’t stay here. The lobby is dirty, the shower only had cold water, and there’s no air conditioning. The rooms are small and there are lots of bugs.

A really bad experience. Everything felt old and dirty, it was very hot with no air conditioning, and the lights didn’t work.