Darren M.
I was disappointed by my recent stay at the Latrobe Motel in Morwell. The room was in extremely poor condition and needs serious maintenance. The curtains were broken and torn, the toilet seat was broken, the bathroom tiles were cracked, and there was even a spider in the room. All of that made the stay uncomfortable and far below an acceptable standard for paid accommodation. Given the state of the room, I believe a refund is reasonable and would like my payment reimbursed. Please let me know how to arrange it. I have several photos to support my complaint if needed.

