Hotels in GOLD COAST, AU
Crowne Plaza Surfers Paradise by IHG
Smoke-freeFamily friendly
About this property
Want to take a rest and explore the city? Hotel "Crowne Plaza Surfers Paradise by IHG" is located in Gold Coast. This hotel is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Cascade Gardens, Broadbeach Beach and Queensland Korean War Memorial.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room, a sauna and a doctor. Sports fans will be able to enjoy a fitness center and a gym. You won’t be bored as at the hotel you will find a picnic area.
Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a business center and event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel.
For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, a chapel, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English, Russian and French.
At the hotel
In the room, there is a TV and a mini-bar. The room equipment depends on its category.
Room amenities
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- AUD 65 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Russian, English, French +2
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Choose dates to see live prices
Reference price
1 / 6 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- tea
Standard Double room with balcony: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 6 Premium Double room with balcony and with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- tea
- tea-or-coffee
- telephone
Premium Double room with balcony and with ocean view: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 5 Double Junior Suite with balcony and with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- tea
- tea-or-coffee
- telephone
Double Junior Suite with balcony and with ocean view: Room Amenities
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
1 / 6 Penthouse Suite with balcony and with ocean view
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- desk
- dining-area
- fridge
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- tea
Penthouse Suite with balcony and with ocean view: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
- workstation
Guest reviews
Recent reviews shared by hotel guests
8.4/10
10/10
Luh from the Reservation Team was incredibly helpful. I got in touch to check that we could have a king bed for our anniversary, since our third party booking hadn't specified a room type. Luh confirmed the king bed and kindly upgraded us to a beautiful ocean view room with a balcony. I had only casually mentioned the anniversary in my email, but Luh remembered and arranged a thoughtful card and champagne in the room. That attention and genuine care made the celebration so special. Thank you, Luh, we really appreciate you going above and beyond.
10/10
Anna at reception made a real difference. She was friendly, welcoming and genuinely helpful throughout, and made us feel well looked after. Nothing seemed like too much trouble. Service like that is rare, and it added a lot to our stay. The hotel itself was really clean and comfortable, and in a perfect location. We had such a lovely stay and will definitely be back. Thanks, Anna!
10/10
The pool area was beautiful, a perfect place to relax and spend a whole afternoon enjoying the atmosphere. Our room was clean, spacious, comfortable and had everything we needed. It felt like a little home away from home. My wife and I both thought this was one of the best hotel experiences we've had. From arrival, everything felt easy and welcoming, and Anna at reception was especially helpful and friendly. She went above and beyond to make us feel welcome and made a real difference to our stay. We had an amazing time and can't recommend it enough. We'll definitely be back and are already looking forward to it.
2/10
The staff were consistently helpful and professional, but the room itself made for a disappointing stay. We were in the designated quiet zone and still woke around 6:30am to loud music and conversation from the adjoining room. The connecting door let too much sound through, so our relaxing weekend morning started much earlier than we wanted. We expected better sound insulation, especially in a quiet zone. The hotel also didn't refund us for what was a below average experience.
10/10
Kunal and Anna at reception made this stay especially memorable. They were kind, attentive, professional, and made me feel welcome every time we spoke. The whole place was spotless, modern, and comfortable, and the atmosphere felt warm from the moment I arrived. Service throughout was wonderful. I’d happily choose Crowne Plaza Queensland again, and recommend it to anyone looking for a comfortable stay with great service.
Amenities
Everything available at this property
182 Facilities
General Services
95 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Bridal suite
- Room service
- Smoke Detector
- Linens
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Diet menu (on request)
- Cafe
- Packed Lunches
- Airport transportation
- Transfer services
- Tour assistance
- Hiking
- Picnic area
- Sun Deck
- Cycling
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Nearest Bus / Metro Stop
- Airport
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Smoking area
- Highchairs
- Banquet hall
- Printer
- Photocopier
- Parasols
- Casino
- Game room
- Hot tub
- Picnic
- LGTBIQ friendly
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
6 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Secure parking
- Valet parking
Meals
17 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Kettle
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Buffet dinner
- À la carte dinner
Business Services
9 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
8 available- Spa tub
- Doctor
- Massage
- Beauty services
- Sauna
- First Aid Kit
- Spa treatments
- Spa centre
Pool and beach
11 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Children swimming pool
- Beach
- Outdoor freshwater pool
- Sun loungers
Sports
11 available- Bike rental
- Tennis court
- Fitness facilities
- Golf сourse (within 3 km)
- Gym
- Golf course
- Bicycle hire service
- Table tennis
- Fitness
- Tennis
- Golf practice facility
Children
3 available- Playroom
- Babysitting and childcare
- Babysitting service
Pets
1 available- Pets Not Allowed
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
- TV lounge
Languages
5 available- Russian
- English
- French
- Multi Language Staff
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Florida Gardens station
66 m 1 min walk
Closest Train Florida Gardens
80 m 1 min walk
Top attraction nearbySkyPoint Observation Deck
1.3 km 16 min walk
Dining nearby 20 Restaurants
13 m 1 min walk
Attractions
20- SkyPoint Observation Deck1.3 km 16 min walk
- Ripley's Believe It or Not!1.8 km 22 min walk
- Aquaduck Gold Coast1.8 km 23 min walk
- Jet Boat Extreme2.0 km 25 min walk
- Fox in a Box Gold Coast Escape Rooms2.0 km 25 min walk
Restaurants
20- Four Winds 36013 m 1 min walk
- Relish Restaurant47 m 1 min walk
- Rudy's Real Food88 m 1 min walk
- Aroy Aroy Wan Wallace Restaurant113 m 1 min walk
- The Siam Thai Garden On Paradise135 m 2 min walk
Transit
20- Florida Gardens stationBus66 m 1 min walk
- Florida GardensTrain80 m 1 min walk
- Old Burleigh Rd at First AvenueBus237 m 3 min walk
- Old Burleigh Rd at Fern StreetBus407 m 5 min walk
- Armrick Av at Broadbeach BoulevardBus463 m 6 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 00:00
Check-out11:00
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required - Payment method: Card
Hotel information
- Total rooms
- 269
- Floors
- 26
- Year built
- 1988
Electricity
- Voltage
- 240 V
- Frequency
- 50 Hz
- Socket types
- I