Mermaid Cove Resort
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
Guest reviews
Recent reviews shared by hotel guests
sandra M.
It was a fairly quiet area, apart from noisy tradies early in the morning and throughout the day. The room was dated and not very clean, and neither were the kitchen dishes. Tiles were broken, and there was a big gap around the bathroom sink. For a weeklong stay for two people, we were given only two rolls of toilet paper, and they wanted to charge $2 a roll for more. The pool-area toilet had no paper and was very dirty. We asked for a lower floor because of disability, but got the third floor, the highest floor. From the car park there are four levels to climb, which was very difficult with bags.

Walter G.
The place was clean when we arrived, which was a plus. Unit 21 was basic at worst and adequate at best for our seven nights. The double bed had an old mattress and very thin pillows, so it was uncomfortable. The lounge was a basic pull-out bed and uncomfortable to sit on. The outdoor furniture was the cheapest, most basic kind you can buy.
Laura S.
After a week, we asked for clean towels and bedding. Towels were handed over begrudgingly, but clean bedding never came. When we asked where to put the dirty towels, we were told to leave them on the bathroom door. Absolutely disgusting service and place. The first room was old and dirty, with very little natural light. Construction wasn't just nearby, it was on our balcony. It started at 6.20am and went all day. We were eventually moved to another room. It was a little quieter, but just as dingy.
Carlo R.
A hired car works well here, with an undercover car park, and the rooms have a stove, microwave, oven, fridge, and other amenities. It's clean, close to everything, and there was no disturbance during our stay. Mermaid Beach is less than a five-minute walk away. We had a great time.
Gareth H.
The lady at reception, who I think was the owner, was very kind and let me check out a little later. The free underground parking was handy, the rooms were comfortable enough and fairly modern, and dining options were within walking distance. Great location. I'd recommend it.
Amenities
Everything available at this property
General Services
4 available- Air conditioning
- Dishwasher
- Iron and board
- Microwave oven
Parking
1 available- Parking
Meals
1 available- Kitchen
Recreation & Wellness
1 available- Spa
Pool and beach
1 available- Swimming pool
Room Amenities
2 available- Hairdryer
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
113 m 1 min walk
691 m 9 min walk
3.9 km
28 m 1 min walk
Attractions
20- SkyPoint Observation Deck3.9 km
- Ripley's Believe It or Not!4.3 km
- Aquaduck Gold Coast4.4 km
- Fox in a Box Gold Coast Escape Rooms4.6 km
- Jet Boat Extreme4.6 km
Restaurants
20- Kolapasi Indian Canteen - Goldcoast28 m 1 min walk
- Mooli Cuisine34 m 1 min walk
- Maries Pizza Mermaid Beach39 m 1 min walk
- The North Room50 m 1 min walk
- Wizard Mermaid Beach55 m 1 min walk
Transit
20- Mermaid ParkBus113 m 1 min walk
- Gold Coast Hwy at Cronulla AvenueBus157 m 2 min walk
- Crescent AvenueBus188 m 2 min walk
- Gold Coast Hwy at Peerless AvenueBus352 m 4 min walk
- Gold Coast Hwy at Ocean StreetBus455 m 6 min walk

Stay rules
Important conditions for your stay