Pacific Bay Resort Suite
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Taylor B.
The restaurant was a bright spot: the steak was divine, and the gluten-free pizza was excellent with no cross-contamination issues. The stay itself left us with no desire to return or recommend the resort. There were hardly any in-room amenities apart from tea, coffee, and a kettle. As competitive bodybuilders, we need a microwave, though I should have checked beforehand. The underground parking was full, so we used the outdoor lot. In the rain it was poorly lit, and we tracked mud into the room. The air conditioner needs servicing: its filter was filthy and it wasn't working efficiently. The pillows felt hard as straw, and the mattress had no topper. A team member named James (Jamie) emailed my husband accusing him of taking a cup and a chopping board. There isn't even a toaster, so having a chopping board wasn't something we'd reasonably expect. He also said he'd tried to call us and we were unavailable, although we run a business and received calls all day.
Oliver H.
The room was spotless and well cared for, and there were plenty of amenities. It's a very nice resort near the beach and coastal walk. Highly recommend staying here when visiting the Coffs Coast.
Morgan P.
Service was nonexistent, and there wasn't even a dedicated parking spot nearby for our vehicle. For a so-called Penthouse suite, this place is a joke, especially at a premium price for a suite so far below standard. The carpet and chairs were stained and so disgusting that we put towels down before sitting on the furniture. There was water damage in the kitchen, the fridge was filthy, and the walls had huge stains and damage. Would not recommend.
Michael R.
The restaurant food was nice and reasonably priced, but I won't be back. The outdated room was too expensive for what we got, and a shower dripped constantly all night, keeping me from sleeping. In the morning, our next-door neighbour smoked on the balcony and the horrible cigarette smell blew into our room. I tried calling reception at 6:30am, but no one answered. Overall, a horrible experience.
Dilan P.
We've stayed here twice and been impressed both times. The rooms are tidy and adequate, though we spend most of our time enjoying the activities instead of staying inside. The pools are great fun, and the beach is gorgeous. The on-site restaurant serves a lovely buffet breakfast. We also had dinner there, and the food was quite good, with amazing pizzas. Prices are decent. Parking is a bit of a lucky dip, but it wasn't a major issue. Shops, cafes, restaurants, beaches, and the jetty are a short drive away. This place is great.
Amenities
Everything available at this property
General Services
17 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Smoke Detector
- Luggage storage
- Laundry
- Microwave oven
- Kitchenette
- Barbecue grill(s)
- Hiking
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Bar
- Kitchen
Recreation & Wellness
1 available- Massage
Pool and beach
2 available- Swimming pool
- Pool facilities
Room Amenities
4 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
461 m 6 min walk
1.7 km 22 min walk
238 m 3 min walk
267 m 3 min walk
Attractions
20- Solitary Islands Aquarium238 m 3 min walk
- The Big Banana Fun Park1.1 km 13 min walk
- Hills Beach - Solitary Islands Coastal Walk1.2 km 15 min walk
- Diggers Beach1.2 km 15 min walk
- Macauleys Headland Walk1.7 km 21 min walk
Restaurants
20- Bayside Bar & Grill267 m 3 min walk
- Bananas cafe1.1 km 13 min walk
- Lime Mexican1.2 km 15 min walk
- Marias Italian Rest1.2 km 15 min walk
- Horizons Restaurant & Bar1.5 km 19 min walk
Transit
20- Pacific Hwy before Charlesworth Bay RdBus461 m 6 min walk
- Arthur St opp Park Beach PlazaBus1.7 km 22 min walk
- York St at Arthur StBus1.8 km 22 min walk
- Park Beach Plaza, Pacific HwyBus1.8 km 23 min walk
- Park Beach PlazaBus1.9 km 24 min walk

Stay rules
Important conditions for your stay