Holiday Inn Melbourne Bourke Street Mall
About this property
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
Rooms
Estimated reference price
1 / 5 1 King Premium
- 1 x King-size bed 150-183 width
- Hairdryer (extra charge)
- Bathroom
- Number of bedrooms: 1
- Cot on demand (extra charge)
- Wi-fi (extra charge)
- Safe (extra charge)
1 / 3 1 King Premium Corner City view
- 1 x King-size bed 150-183 width
- Bathroom
- Wi-fi (extra charge)
- Cot on demand (extra charge)
- Number of bedrooms: 1
- Safe (extra charge)
- Hairdryer (extra charge)
1 / 6 1 King Premium City View
- 24 m2
- 1 x King-size bed 150-183 width
- Wi-fi
- Number of bedrooms: 1
1 / 6 1 King Standard
- 24 m2
- 1 x King-size bed 150-183 width
- Number of bedrooms: 1
- Wi-fi
Guest reviews
Recent reviews shared by hotel guests
The staff were nice enough, and the reception and cafe area had a pleasant feel. Geographically, the location is excellent, but the hotel’s position creates problems. It feels soulless, boxed in by nearby office buildings. Our window faced a building only about 2-3 metres away, so we couldn’t leave the curtain open without worrying about who could see in. The internal facing rooms seemed to cost more, yet walking to the lift we could see straight into them. That privacy issue, and the lack of facilities like a pool, made the stay feel claustrophobic. The room itself was disappointing. There was a large TV, but the design and look felt too much like a lower tier Holiday Inn Express or an Ibis. The wall operated lights were bizarre, with no easy way to leave a small bedside lamp on. The night light over the bed was far too bright. A kettle and coffee sachets also felt dated, as if stuck in the 1970s. The bathroom looked nicer, but there was no bath or rainshower option. This new hotel could do much better with its overall design.
The hotel is right next door to the big mecca, and the rooms were super clean. The buffet breakfast was nice, and the staff were friendly, especially GSA Wenky, who checked me in. I’ll absolutely recommend it to friends and family. I’d suggest signing up for IHG membership, since it can make late checkout possible if there’s availability that day.
Breakfast was a real highlight for me. There was plenty to choose from, everything tasted great, and the staff there were so friendly and helpful. Getting around Melbourne was easy from this location, too. My room and bathroom were both clean and a good size. I also loved the toiletries, and the pillow menu was a nice touch, with soft and firm options plus more choices. Housekeeping were accommodating. Shakya kindly arranged an early check-in, and the whole arrival went smoothly. I had a great stay and would come back next time I'm in Melbourne. Thanks to everyone.
For a busy central spot, my room and the lobby were quiet, and I couldn't hear the many trams going past. The gym was well equipped, the room was comfortably warm, and I liked the kids Explorer pack. There aren't any pools or spas. You do need to ask reception for things like vanity kits and shower caps, and I wish there'd been bottled water for sale or a complimentary bottle on arrival. There is a refill station. The buffet was pretty good, with bacon, eggs, toast, pastries, fruit, a Poke bowl station and muesli. Staff were friendly and helpful, booked taxis for me, and had my room ready at 11am. It was spacious, clean and modern, with a fairly comfortable bed. The location is excellent, Bourke St Mall is right outside, with shops including the biggest Mecca in the world, JD Sports, H&M, Zara, David Jones and Myers, plus the historic barbershop and tearooms, Flying Tiger and Miniso. I paid about $600 for 3 nights, which was a great price for that location.
Even with the F1 on, the price was competitive, and the central location made it easy to get around. Frank took care of everything from check-in and even explained how to get from the hotel to the race site. It's a new hotel, but the staff seemed well trained, from helping us out of the Uber to showing us where the lobby was. Highly rated.
Amenities
Everything available at this property
General Services
29 available- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Airport Shuttle
- Medical service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Luggage room
- Highchairs
- Printer
- Photocopier
- Special dietary options
- Snacks
- Non Smoking Establishment
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
16 available- Dining area
- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Hot breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Gluten Free Meals
- Vegetarian meal
- Vegan meal
- Halal meal
- Kosher meal
Business Services
2 available- Conference room
- Meeting room
Sports
1 available- Gym
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
117 m 1 min walk
139 m 2 min walk
507 m 6 min walk
6 m 1 min walk
Attractions
20- Chinatown Melbourne507 m 6 min walk
- ACMI646 m 8 min walk
- SEA LIFE Melbourne Aquarium738 m 9 min walk
- Melbourne Skydeck758 m 9 min walk
- Flagstaff Gardens826 m 10 min walk
Restaurants
20- Nutrients6 m 1 min walk
- Thailander Galleria43 m 1 min walk
- Hoi An Vietnamese Cuisine48 m 1 min walk
- Oli & Levi51 m 1 min walk
- McCafé55 m 1 min walk
Transit
20- Melbourne AirportAirport19.9 km
- Avalon AirportAirport49.7 km
- Stop 3: Bourke Street MallTram117 m 1 min walk
- Stop 5: Bourke Street MallTram120 m 2 min walk
- Bourke Street/Queen StreetBus139 m 2 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 273
- Main building floors
- 11
