Featured review
Peter D.
2/10
The problems all came at checkout, when they tried to add what felt like outrageous charges. We provided photos and phone records that contradicted the claims, but the agent wouldn’t change their position. One charge was for cushions supposedly left outside, although the photos on their own website show those cushions outdoors. We were leaving before 10.30, just as the cleaners arrived, but they claimed we checked out late. My Google location history showed otherwise, and they still insisted they were right. I know businesses have struggled with Covid-19, but trying to make up the income with unjustified fees is bad. Far from a perfect stay.
