Hotel Berr

We picked this hotel mostly because it’s just across the road from the main centre. It was generally clean and smelled pleasant throughout, and our room was a good size for two adults. We were there off-peak, so things felt relaxed and getting in was easy with traditional keys for the front door and room. The bathroom was clean too, and both the Wi-Fi and heating worked well. Breakfast was enough to get us going, and the dining area felt cosy and homely. We only met three staff members, including the breakfast lady. The main gentleman, who we called the “grandad,” was quite serious and there was a language barrier, but we really liked him. When we needed help, he contacted Saliney so we could speak in English. We never met Saliney in person, but she was very forthcoming and helpful. She arranged our day trip out of town at no extra cost, sorted a taxi to the train station, and explained everything clearly in English. We really appreciated her help and will miss the “grandad.” Our only small complaint was the limited room service. We messaged to ask for fresh sheets and towels, but didn’t get them. Maybe that was because our stay was short or staffing was limited. I’ve written a longer review because small, family-run hotels can be undervalued and overlooked when people compare them with big chains. The personal side of staying somewhere small meant a lot to us. We had no major problems, and it suited our three-night stay very well. We’d happily come back.