Van Der Valk Congrès Hotel Liège

Looking out over the Meuse River was a highlight, and the room felt clean and up to date. Staff were professional and pleasant throughout. My only gripe was the slow checkout when a morning queue formed. Otherwise, I had a very pleasant stay and would recommend the hotel.

The spa and pool were good, and the rooms were clean and roomy. The hotel itself was fine, but dinner was a frustrating experience. We waited 20 minutes for anyone to take our order, then had to approach the waiters ourselves. The food took another half hour, and the whole meal lasted about two hours. Our waiter didn't speak English and seemed not to understand when I ordered in French. He said Belgian tap water was awful, so we paid nearly 7 euros for half a litre of bottled water, even though the water in our room seemed fine. The food was okay once it arrived, nothing special. I'd avoid the restaurant for dinner.

After a long trip, checking in with the night duty receptionist on 15/12/25 was a bad start. He needs training in welcoming guests, speaking with them, and checking reservations. He seemed to have no idea about hotel management or CRM. He also seemed to have some difficulty with people. If he doesn't want to do the job, he shouldn't be doing it. He wasn't a good face for the hotel at reception.

You might be able to sleep here if food smells don't bother you. I felt like I was sleeping inside a restaurant.