Hotel Complex Zara Bansko
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Russian, English, Italian +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- desk
- heating
- mini-bar
- private-bathroom
- shower
- soundproofing
- tea
- tea-or-coffee
- telephone
- towels
- tv
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea
- tea-or-coffee
Add your dates to see current rates.
1 / 4 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- bedsheets
- fridge
- hairdryer
- heating
- hypoallergenic
- private-bathroom
- private-entrance
- safe
- shower
- soundproofing
- tea
- telephone
Add your dates to see current rates.
1 / 6 1 Bedroom Apartment
- Private bathroom
- bathrobe
- desk
- fridge
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea
- tea-or-coffee
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Arben D.
The Wi-Fi barely works outside reception, despite what they say about it. Hot water was also a problem: we were told it would be fixed, but after waiting five hours we still couldn’t get a hot shower. That’s why I’ve rated the stay so low.
Emre Y.
We’re Marmara Travel guides and come here every season. Our guests are very satisfied. With a free shuttle and buffet breakfast and dinner, it’s a good option for families.
Elena P.
The carpet was filthy, the sofa looked awful, the curtains were torn, and the shower was broken. The rooms were very dirty, too. When we said this didn’t feel like a four-star hotel, the manager replied that it was just our opinion and was very rude. They clearly don’t understand cleanliness or hygiene.
Milan P.
We had to keep pushing before they finally produced towels after four days. The staff acted as if the shortage had nothing to do with them, with a blasé, ironic tone. That’s the opposite of hospitality.
Viktor D.
The staff were nice and the rest was okay, but the indoor pool was really cold. I told a staff member and he said it was 28 degrees, but it didn’t feel that way. Other people were complaining about the temperature too.
Amenities
Everything available at this property
General Services
76 available- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Garden
- Terrace
- Private Check In/Check Out
- Bridal suite
- Allergy Free Rooms
- Room service
- Trouser press
- VIP room amenities
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Barbecue grill(s)
- Billiards
- Hiking
- Entertainment
- Fishing
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Double rooms
- Apartments
- Studios
- Superior rooms
- hotel
- MasterCard
- Visa
- Maestro
- Ski slopes
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Concierge
- Luggage room
- Grill/BBQ
- Ski storage
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Show cooking
- Projector
Accessibility
3 available- Accessibility features
- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
12 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Breakfast/lunch to go
- Kettle
- Dining area
- Electric kettle
- Poolside snack bar
- Breakfast room
Business Services
2 available- Conference room
- Meeting room
Pool and beach
1 available- Indoor freshwater pool
Sports
3 available- Bike rental
- Bicycle hire service
- Gym
Children
1 available- Babysitting service
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
Languages
4 available- Russian
- English
- Italian
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
552 m 7 min walk
1.5 km 18 min walk
722 m 9 min walk
251 m 3 min walk
Attractions
20- Ski&Snowboard Equipment | SkiPlusBansko722 m 9 min walk
- Radonova House, Historical and Ethnographic Museum759 m 9 min walk
- "Neofit Rilski" House-Museum817 m 10 min walk
- Holy Trinity Church831 m 10 min walk
- Monument Paisius of Hilendar878 m 11 min walk
Restaurants
20- Tipsy Thai Bar Bansko251 m 3 min walk
- Restaurant Stefanos295 m 4 min walk
- Caffe Club “NEW”450 m 6 min walk
- George and Mary Family Restaurant502 m 6 min walk
- Steak house Lazur- Bansko532 m 7 min walk
Transit
20- Bus Stop to Vihren HutBus552 m 7 min walk
- Bus Stop to Vihren HutBus693 m 9 min walk
- Bus Stop to Vihren HutBus1.0 km 13 min walk
- Автогара БанскоBus1.4 km 17 min walk
- БанскоTrain1.5 km 18 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply
Additional fees
Safe - Extra charge may apply