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Smoke-free

About this property

Want to take a rest and explore the city? Hotel "Hotel Complex Zara Bansko" is located in Bansko. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Bansko Ski Resort and Bansko-Banderitsa Meadow Ski Lift. Location Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. If you travel by car, you can park in a paid parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center, a bathhouse and a recreation club. Sports fans are going to love a fitness center and a table tennis area. Ski and snowboard fans will enjoy a skiing area, a ski school, a ski transfer, ski facilities rental and ski passes. You will find these entertainment amenities on the premises: entertainment, a ping-pong area and a barbeque area. Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Italian, Russian and French. At the hotel The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Fitness centre
Airport shuttleAvailable for a fee
Bar
24h reception

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Parking
Free
Breakfast
Available
Accessibility
Wheelchair accessible
Late checkout
Available for a fee
Luggage storage
Available
Languages
Russian, English, Italian +1
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • desk
  • heating
  • mini-bar
  • private-bathroom
  • shower
  • soundproofing
  • tea
  • tea-or-coffee
  • telephone
  • towels
  • tv
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • bathrobe
  • desk
  • fridge
  • hairdryer
  • heating
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea
  • tea-or-coffee
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Standard Double room with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • bedsheets
  • fridge
  • hairdryer
  • heating
  • hypoallergenic
  • private-bathroom
  • private-entrance
  • safe
  • shower
  • soundproofing
  • tea
  • telephone
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1 Bedroom Apartment

  • Private bathroom
  • bathrobe
  • desk
  • fridge
  • hairdryer
  • heating
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea
  • tea-or-coffee
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8/10
Very Good
1123 reviews

Emre Y.

10/10

We’re Marmara Travel guides and come here every season. Our guests are very satisfied. With a free shuttle and buffet breakfast and dinner, it’s a good option for families.

Elena P.

2/10

The carpet was filthy, the sofa looked awful, the curtains were torn, and the shower was broken. The rooms were very dirty, too. When we said this didn’t feel like a four-star hotel, the manager replied that it was just our opinion and was very rude. They clearly don’t understand cleanliness or hygiene.

Milan P.

2/10

We had to keep pushing before they finally produced towels after four days. The staff acted as if the shortage had nothing to do with them, with a blasé, ironic tone. That’s the opposite of hospitality.

Viktor D.

6/10

The staff were nice and the rest was okay, but the indoor pool was really cold. I told a staff member and he said it was 28 degrees, but it didn’t feel that way. Other people were complaining about the temperature too.

Amenities

Everything available at this property

114 Facilities

General Services

76 available
  • Shopping on site
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Newspapers
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Private Check In/Check Out
  • Bridal suite
  • Allergy Free Rooms
  • Room service
  • Trouser press
  • VIP room amenities
  • Linens
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Wake Up Service
  • Telephone
  • Diet menu (on request)
  • Packed Lunches
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
  • Barbecue grill(s)
  • Billiards
  • Hiking
  • Entertainment
  • Fishing
  • Year of construction
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Number of floors (annexe)
  • Double rooms
  • Apartments
  • Studios
  • Superior rooms
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Ski slopes
  • Entertainment Area
  • Check In Hour
  • Check Out Hour
  • Late Check Out
  • Mobile phone coverage
  • Car hire
  • Transfer service
  • Airport Shuttle
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Luggage room
  • Grill/BBQ
  • Ski storage
  • Café
  • Non Smoking Area
  • Smoking area
  • Banquet hall
  • Show cooking
  • Projector

Accessibility

3 available
  • Accessibility features
  • Accessible rooms
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

1 available
  • Car park

Meals

12 available
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast/lunch to go
  • Kettle
  • Dining area
  • Electric kettle
  • Poolside snack bar
  • Breakfast room

Business Services

2 available
  • Conference room
  • Meeting room

Pool and beach

1 available
  • Indoor freshwater pool

Sports

3 available
  • Bike rental
  • Bicycle hire service
  • Gym

Children

1 available
  • Babysitting service

Room Amenities

9 available
  • Non Smoking Rooms
  • Soundproof rooms
  • Fridge
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Toiletries

Languages

4 available
  • Russian
  • English
  • Italian
  • French

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bus Stop to Vihren Hut

552 m 7 min walk

Closest Train Банско

1.5 km 18 min walk

Top attraction nearbySki&Snowboard Equipment | SkiPlusBansko

722 m 9 min walk

Dining nearby 20 Restaurants

251 m 3 min walk

Attractions

20
  • Ski&Snowboard Equipment | SkiPlusBansko722 m 9 min walk
  • Radonova House, Historical and Ethnographic Museum759 m 9 min walk
  • "Neofit Rilski" House-Museum817 m 10 min walk
  • Holy Trinity Church831 m 10 min walk
  • Monument Paisius of Hilendar878 m 11 min walk

Restaurants

20
  • Tipsy Thai Bar Bansko251 m 3 min walk
  • Restaurant Stefanos295 m 4 min walk
  • Caffe Club “NEW”450 m 6 min walk
  • George and Mary Family Restaurant502 m 6 min walk
  • Steak house Lazur- Bansko532 m 7 min walk

Transit

20
  • Bus Stop to Vihren HutBus552 m 7 min walk
  • Bus Stop to Vihren HutBus693 m 9 min walk
  • Bus Stop to Vihren HutBus1.0 km 13 min walk
  • Автогара БанскоBus1.4 km 17 min walk
  • БанскоTrain1.5 km 18 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Extra charge may apply

  • Additional fees

    Safe - Extra charge may apply