Complex Europe
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- private-bathroom
- tv
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1 / 6 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- toiletries
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1 / 5 Standard Triple room
- 3 guests
- Private bathroom
- hairdryer
- private-bathroom
- tv
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1 / 6 Deluxe Villa
- Private bathroom
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Kalina I.
The room was spacious and clean, and the bathtub was amazing, though it could use some renovation. The outdoor hot pool was wonderful, and the water felt great. It was extremely windy when we visited, so walking back to the room after swimming felt like punishment. They accepted my dog without any trouble, for an extra 50 leva. The breakfast didn’t meet my expectations: there weren’t many options, just some pastries and a little fruit and veg. The coffee milk was cold, and the bar lady seemed bothered when we asked if she could warm it up. We had to leave a 50 leva deposit for the bathrobe. We did get it back, but it still wasn’t great. One of the cleaning ladies offered to return our robes, I guess hoping to get the deposit, but okay. It’s a nice place for a short stay, and the value matches the service.

Denis I.
It’s a calm, relaxing location, and the rooms are spacious and comfortable. The pool is very clean and warm, so once you get in, you don’t want to get out. The restaurant has good dinner options, and breakfast had everything we needed. I recommend it.
georgi P.
The swimming pools were nice and clean, and the view from our room was amazing. My wife and I really enjoyed our time there. We’d definitely come back, hopefully for a longer stay.
Nikolay P.
It was easy to find, and the location wasn’t too far from Bulgaria’s biggest cities. The place itself was incredible, with lovely surroundings and a good atmosphere. The staff were nice to everyone, the food was delicious, and everything was really clean.
Stoyan D.
After spending a long day on the Borovets slopes, the hot mineral water in the pool feels just right.
Amenities
Everything available at this property
General Services
42 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- Outdoor furniture
- Carbon Monoxide Detector
- Luggage storage
- Laundry
- Airport transportation
- Tour assistance
- Barbecue grill(s)
- Hiking
- Picnic area
- Fishing
- Suitable for Events
- Barbeque
- Sun Deck
- Water fun
- Cycling
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Airport Shuttle
- Laundry service
- Lift access
- Sun terrace
- Luggage room
- BBQ facilities
- Grill/BBQ
- Café
- Hot tub
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
4 available- Bar
- Breakfast
- Restaurant
- Snack bar
Business Services
2 available- Fax and copy machine
- Meeting room
Recreation & Wellness
8 available- Spa tub
- Doctor
- Steam room
- Sauna
- Spa
- First Aid Kit
- Massage
- Spa centre
Pool and beach
10 available- Swimming pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Private beach
- Heated swimming pool
- Next to the beach
- Children swimming pool
- Outdoor freshwater pool
- Children’s swimming area
Sports
3 available- Water sport facilities
- Fitness facilities
- Fitness
Pets
3 available- Pets allowed
- Large pets allowed (over 5 kg)
- Large pets allowed (over 5 kg) not available in all rooms
Room Amenities
3 available- Non Smoking Rooms
- Family room
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
7.2 km
8.5 km
13.6 km
17 m 1 min walk
Attractions
20- Hiking Trail to the Black Rock13.6 km
- Чешмата с планинска вода15.1 km
- Sitnyakovo Ski Trail (green/easy)15.2 km
- Musala Peak Trailhead15.5 km
- Резиденция Царска Бистрица15.7 km
Restaurants
20- Кафе-аперитив "Алмана"17 m 1 min walk
- Bar Almana670 m 8 min walk
- Ресторант Долна баня "При мама Марина"688 m 9 min walk
- Кафене Ротманс713 m 9 min walk
- Дървеното860 m 11 min walk
Transit
20- Васил Левски - СофияAirport52.0 km
- КостенецTrain7.2 km
- Момин проходTrain8.3 km
- Момин проходBus8.5 km
- Гьолски мостBus9.2 km

Stay rules
Important conditions for your stay