Royal Valentina Castle
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Luggage storage
- Available
- Languages
- English
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 5 1 Bedroom Villa
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Claudia W.
The food, spa, and rooms were good, though the bathroom could have been cleaner. The hotel is beautifully designed, with a nice spa and lovely mountain views, but the service was the worst part of our stay. At arrival, reception asked us to wait because the rooms weren’t ready, which was understandable. But every guest who arrived after us got a room first. Nobody spoke English. We tried Google Translate, but the receptionist kept speaking Bulgarian even after we said several times that WE DON’T SPEAK BULGARIAN. Eventually she handed me the phone so I could talk to someone who understood me. After I explained, suddenly we could get into our rooms. We were promised a 10% discount on the restaurant and the massages we’d booked, which we nearly missed because of the delay. The discount wasn’t applied. We also didn’t get bathrobes for the spa, while everyone else seemed to have one. They said it was an organisation problem. Each of us had only one large towel in the room and no hand towels. We had to beg for an extra pool towel to cover up. The bathrobes did eventually arrive, but this shouldn’t happen. At checkout, reception tried to charge us for the rooms again. We showed the fully paid receipt, and she had to check with someone before confirming it. Shouldn’t there be a system that shows this? We paid for the massages without the promised discount. The receptionist wouldn’t listen to our concerns, so we paid and left. It’s truly sad. Maybe your stay will go well if you’re Bulgarian or speak the language, but for us this hotel is a no go. We’ll never return.

Oliver B.
Avoid this place if you have food allergies. When asked, the chef didn’t know what was in the food, which is very dangerous. We told them about our needs when booking a month ahead and were assured there would be suitable options, but that wasn’t the case.
Andreas P.
I visited about 20 years ago with my girlfriend, while I was studying at Kavala's technological installation.
Aleksandar M.
It was tragic. I’ve stayed at many spa hotels, and this isn’t one of the good ones. It’s a hotel that’s been hyped up. Sure, it’s nice that it’s a Castle, but that’s about the only good thing. The rooms were okay, but dirty, with dust everywhere and questionable cleanliness. The coffee machine was filthy, and the electric kettle still had water in it from who knows when. The tub was awful. The heart shape is cute, but I guess nobody checks the jets because only half of them worked. The worst part was the smell after a bath. The water smelled literally like sewage, and we couldn’t take a bath. I tried 2 bath bombs, but even they couldn’t cover the disgusting smell. That was the biggest turnoff. I usually take multiple baths, but didn’t use it again. The restaurant and food were mid. On Valentine's Day, management knew the place would be full but didn’t bring in more staff. We waited 30 minutes just to get a waiter’s attention and order water. I was thinking about going to my room to get my water bottle. The pools were mid too. To me, it doesn’t even qualify as a spa: 2 jacuzzis, pools, 1 tiny sauna, and 1 steam bath with apparently no aroma. Honestly, I can’t recommend this hotel. I highly recommend skipping it. It only looks fancy in pictures.
Elena M.
A very impressive place, with a really nice restaurant and good service. Strongly recommend.
Amenities
Everything available at this property
General Services
17 available- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Trouser press
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Sun Deck
- Water fun
- Cycling
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
3 available- Bar
- Breakfast
- Restaurant
Business Services
1 available- Fax and copy machine
Recreation & Wellness
2 available- Massage
- Sauna
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
Sports
1 available- Table Tennis
Room Amenities
4 available- Non Smoking Rooms
- Family room
- TV
- Hairdryer
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
7.3 km
941 m 12 min walk
176 m 2 min walk
Attractions
20- Ognyanovo Public Mineral Bath941 m 12 min walk
- Гледката2.5 km 31 min walk
- Язовир Балдево2.6 km 33 min walk
- Парк Гоце Делчев6.6 km
- City park6.8 km
Restaurants
20- Ресторант Старо Буре176 m 2 min walk
- "Ресторант "Край водата""314 m 4 min walk
- Ресторант Парадайс (Restaurant Paradise)461 m 6 min walk
- Vila Ray Ognyanovo670 m 8 min walk
- Restaurant Раѝ671 m 8 min walk
Transit
1- Автогара Гоце ДелчевBus7.3 km

Stay rules
Important conditions for your stay