Stella Polaris 1 Apartment ground floor

The room was big and close to the bus route, but the quality was average. Our bathroom door lock was missing and the aircon didn’t work. It’s an alright hotel for a short stay at sunny beach.

Be aware, the photos show what the room looked like when I first walked in. Brown water was leaking from the toilet, and stained, soggy towels were hanging on the wall. I lasted 15 minutes in that hole. The owner doesn’t answer the phone and hides like a mouse.

We’re six people and were given just one blanket and three pillows. The rest of us got sheets. Beds are broken and falling apart, there’s black mold in the room, the door frames are loose, and the shower heads are broken. One room doesn’t even have a shower, just a hose connected to the bathroom sink with no space to stand while washing. The air conditioning doesn’t work and gives off a burnt plastic smell. The manager doesn’t care, and customer service is practically nonexistent. There’s no standard here, and nothing is as it should be. Lots of problems, no management, no service. Stay away and save yourself this torment.

Pets are allowed, which is awesome, and there are two pools. But the price per night really isn’t worth it. The bedroom bed was horrible to sleep in, and the couch that could turn into a bed was uncomfortable because some springs were missing and an iron rod pressed into your back. The bedroom door wouldn’t close properly, and its windows were hard to open and shut. There were lots of windows facing us, with transparent curtains that gave almost no privacy. The air conditioning ran day and night but barely cooled the room, which still felt hotter than outside. The toilet had a hole and fan for airflow, but the fan didn’t work. One drain in the toilet had hair and soap in it, and some wall coating was broken by the entrance door on the left. Customer service was bad. We asked for a TV cable since it was only connected to electricity, unless you like white noise. Sorry I didn’t take pictures, we left at the last moment.