CANTO DO IRERÊ - Boutique Hotel

The staff were so friendly and helpful, and the service was outstanding. The food was great too, and the COVID precautions they had in place made the experience even better.

Really top-notch.

The part that upset us most was seeing hungry cats around the property and feeling that the hotel was avoiding responsibility for them. We asked the manager about the cats, and he said they were “wild,” lived in the woods, and weren’t fed. They seemed frightened of people and poorly cared for. At checkout, we spoke to reception and suggested the hotel arrange rescue, spaying, and adoption. There was no real response. After getting back to SP, I looked for ways to help. I contacted a local NGO whose owner does the hotel’s laundry, but so far nothing concrete has happened. I even offered to pay for spaying and found a professional willing to come capture the cats for a very small fee, less than one night in any chalet there. Since 21/11, I’ve tried to get the people involved to take this seriously, but they’ve refused to help or spend anything. They just want to get rid of the cats. The hotel says it isn’t Pet Friendly, but this is a matter of public health and basic humanity. To me, they seem “money friendly.” I respect people who don’t like animals, but not people who neglect them, hide the problem, and deny responsibility. We stayed three days. The hotel is surrounded by beautiful nature, and our room was spacious and comfortable, with a shower that made for a relaxing bath. Staff were courteous, breakfast was generous, and the food was good quality. On the downside, the bathroom had no door, just a curtain with several mold spots. The shower had no enclosure, so water spread across the wooden bathroom floor. Food was expensive, and the portions sometimes felt small. The tiny gym needed improvements and maintenance. The pool was heated, but on our last day it was dirty and full of leaves and dust.

The whole team took such good care of us, and everything was looked after so well. Our chalet was beautifully decorated, and the food was wonderful. One of the loveliest places I’ve stayed recently, a nature retreat where you can rest and recharge from the daily rush. Congratulations ♥️