Daniel F.
Good.
Recent reviews shared by hotel guests
Good.
Hmm.
On 09/02, my girlfriend and I booked a suite with a whirlpool. It was raining, and the skylight wouldn’t close. We tried another suite, but rain was pouring into its whirlpool too. Then the attendant suggested one with a pool, and unbelievably, it was raining inside that one as well, with an unbearable bad smell. We left, but they charged us for the whirlpool suite even though we couldn’t use it, and there was no discussion. All the suites seemed poorly maintained, smelled bad, and were falling apart. There were insects in the whirlpool. Health inspectors need to visit this place.
A nightmare. The room was dirty, the furniture was rusty, and the pool was filthy. The paint was peeling, and neither the TV nor the sound system worked.
The promotional suites have prices that seem tempting, but the shower only had cold water and there were no paid channels. They charge as soon as the booking starts, upfront. The person who came to collect was very rude and stressed when a customer complained. Then, seemingly out of spite, they took 20 to 30 minutes to check the suite before opening the exit gate. A zero rating. Honestly, they need to rethink all these details and change the payment rules. It’s ridiculous.
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