Suites Natalia Enseada

Really great.

Great!!!

I saw a discounted listing on Booking and contacted the place to ask if my daughter, who doesn't sleep alone, could share my bed in a double room. The man who answered said there'd be an extra fee, and I said that was fine. I wanted to book through Booking because of the good price, but then he dodged the question and said there was a water shortage. The listing disappeared from Booking right away, though it stayed on Trivago. I was going to book through Trivago and explain what had happened when I arrived, because I thought his behavior was really unethical. Some friends stayed there on those dates and said everything was normal, with no water shortage. Anyway, I got upset and ended up changing my stay to a hotel. I'm sharing this as constructive feedback, sir, so you don't do this again.

Don't stay here. The Booking photos don't match what it's really like. They gave us their best room and it was still awful: no toilet flush handle, the shower only trickled, and the air conditioner was extremely noisy. There's no soundproofing at all, so it was loud, and they were hammering nails at night too. You have to park at night and move your car in the morning, hoping no one blocks you in. The staff aren't prepared to handle difficult situations. You won't have a good stay here. They're also making it difficult to refund the amount I didn't use. I don't recommend it. There are other options, so don't stay here.