Hotel Portal Lençóis
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Languages
- Multi-language staff
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Luxury Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- fan
- hairdryer
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Deluxe room with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- fan
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- tv
- with-view
Add your dates to see current rates.
1 / 3 Bungalow
- Private bathroom
- air-conditioning
- blackout-blinds
- fan
- hairdryer
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Presidential room
- Private bathroom
- air-conditioning
- blackout-blinds
- fan
- hairdryer
- private-bathroom
- safe
- shower
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Mark B.
The front of the hotel and the grounds look beautiful, and the pool area is nice. Breakfast was enjoyable and offered lots of choices. My room was cozy, but there were dead bugs in the ceiling light and the balcony door lock was broken. The bathroom door, which seemed termite-infested, was the biggest nuisance because it took a struggle to open or close. When we told the desk, we were basically given to understand that we should have paid for a more expensive room. Most staff were nice, though the young woman at reception needs customer service training. She didn’t make eye contact or seem to acknowledge guests. There’s potential here, but the details are being neglected despite the money spent on the facade. Further inside, the broken pool bar chairs, decaying Children's Park, and 1987 "Fitness Center" make the need for serious repairs clear. It was okay, but I’ll stay elsewhere next time.

Mariana O.
The food was good and generously served, and breakfast tasted good too, but dinner service could take ages. My fillet parmigiana took almost two hours to arrive. The restaurant team seemed confused and poorly trained, even bringing me order slips for a different room. The staff themselves were helpful and treated us well, so I see this as a training issue. The bungalows were old, dirty and dusty, with termites and a terrible smell. The beds and pillows weren’t comfortable, and the shower was awful, sometimes the water wouldn’t even get hot. I had to change bungalows several times, and each one had some ongoing problem. This place has a reputation for being fancy, but for the high nightly price it’s not worth it. There are cheaper places that are better, and others at the same price that are far better. Worst hotel experience of my life. I wouldn’t return or recommend it unless they renovate.
Rafael C.
We had a good experience in December 2025. The staff were very polite, breakfast was great, and the hotel has a resort-like feel.
Camila F.
My husband and I stayed from 25 to 30/12/25 and had a wonderful time. The rooms were clean, and the drinks and food were prepared really well.
ronald S.
Wonderful hotel, though some things about the room service and the facilities could use a review.
Amenities
Everything available at this property
General Services
49 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- No elevators
- Room service
- Interconnecting rooms available
- Ironing
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Car rental
- Airport transportation
- Tour assistance
- Sun Deck
- Ping Pong
- Family/Kid Friendly
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Annexe (s)
- Number of floors (annexe)
- Single rooms
- Twin rooms
- Double rooms
- Suites
- Apartments
- Bungalows
- Triple rooms
- Quadruple rooms
- Superior rooms
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- Key Collection
- Check In Hour
- Check Out Hour
- Laundry service
- Hotel safe
Accessibility
2 available- Accessibility features
- Accessible rooms
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
7 available- Minibar
- Bar
- Breakfast
- Restaurant
- Snack bar
- Poolside bar
- Poolside snack bar
Business Services
3 available- Business center
- Meeting room
- Business centre
Recreation & Wellness
2 available- Massage
- Sauna
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Children swimming pool
Sports
4 available- Table Tennis
- Fitness facilities
- Gym
- Fitness
Children
2 available- Playroom
- Children's playground
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
- Connecting rooms
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
656 m 8 min walk
20.4 km
393 m 5 min walk
324 m 4 min walk
Attractions
20- Piscinas Naturais do Serrano393 m 5 min walk
- Parque da muritiba401 m 5 min walk
- Salão das Areias Coloridas563 m 7 min walk
- Praça Maestro Clarindo Pacheco586 m 7 min walk
- Museu Sincorá618 m 8 min walk
Restaurants
20- Restaurante Roda D'Agua324 m 4 min walk
- Espetinho e Restaurante da Chapada490 m 6 min walk
- A Picanha na Praca493 m 6 min walk
- Evita495 m 6 min walk
- Fundo de Quintal504 m 6 min walk
Transit
6- Terminal Rodoviário de LençóisBus656 m 8 min walk
- Rodoviária de PalmeirasBus20.4 km
- Terminal Rodoviário Landoaldo da S. DouradoBus20.4 km
- Van to CapãoBus20.6 km
- Rodoviária de AndaraíBus26.7 km

Stay rules
Important conditions for your stay