Oyo Hotel Green Mauá

Pretty good.

The rooms need a good clean. I imagine the constant flow of guests has something to do with it, rather than a lack of cleaning, but that's how it felt. The reception service was reasonable. It starts with a dirty-looking front, then there's a dangerous staircase with no handrail. For the price they're charging, you can't expect too much.

My wife and I had to rush out, and I'm really upset about how we were treated. I usually come here every month, but a new employee was rude to me on this recent visit. I checked in at 6:30 p.m. and booked the room for 24 hours. The next day, at noon, he knocked and told me to leave, saying my time was up. I told him I'd rented it for 24 hours, but he made up an excuse that I had to go because on that day I could only stay until noon. I have the receipt showing the service period I booked. I'd like a prompt response from someone in charge there.

It's a very good place, though there's no parking and not all the room appliances work.