Pousada Helena
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Family Suite
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Suite
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 3 Standard Suite
- Private bathroom
- air-conditioning
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 3 Family Studio
- Private bathroom
- air-conditioning
- private-bathroom
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Eliane H.
It's a terrible choice. The place is dirty, there were mosquitoes in the room, and everything looked different from what was shown on Instagram. Reception was always closed, and nobody offered guests any information about the city. A man bought a show ticket at the park, but rain kept us from going that day. We went the next day, and nobody had even told us there was no show then. I lost 130 reais, and that was that.

Jéssica S.
The photos online show attractive containers, but we were put in an annex instead. Our room smelled strongly of mold, and the blanket wouldn't cover me above the waist. If you have rhinitis, that's especially rough, and the floor was so unclean I couldn't even walk barefoot. Before I showered, there was hair in the bathroom drain and the shower enclosure was dirty. When I washed my hair, foul, dirty water came back up through the drain, so I couldn't shower barefoot. The sink drain was visibly filthy too, as if it hadn't been cleaned at all. I spent my money badly here. I only booked because I hadn't read the other reviews, and after seeing them, it really does look like a trap. Breakfast was good, with cakes, fruit, eggs, hot dogs, and calabresa.
Fabiane M.
We slept really well, with no noise or mosquitoes. We stayed in the masonry rooms, and all the windows have screens to keep them out. The location is great too, close to everything, including beaches and Beto carreiro. We walked everywhere, and the parking area is enclosed and has a camera. Reception was excellent, with polite, helpful staff, and breakfast was very good.
marcia R.
My five-year-old granddaughter was with me and asked every day to leave this awful place. There were mosquitoes everywhere, no real cleaning, and you had to ask for towels. The pool was at another inn across the street, and for four days the water wasn't fit to use. I left before the date I'd paid for. The washbasin was disgusting. Every time I brushed my teeth, I felt like throwing up. I'll never return and don't recommend it. There are better inns for less money. I regretted arriving so much that I felt like I'd die from it.
Franciele N.
Awful. The room was dirty, the bed linens had already been used, and the unwashed bathroom reeked of urine. We complained, and when we went out I asked them to please clean the bathroom. When we got back, it had been cleaned very carelessly. We definitely won't return.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Security guard
- Garden
- Fire Extinguisher
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Extra decontamination measures
- Personal protection equipment for guests
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Free internet
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Minibar
- Bar
Business Services
1 available- Fax and copy machine
Recreation & Wellness
1 available- First Aid Kit
Room Amenities
7 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Shower/Bathtub
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
883 m 11 min walk
7.8 km
451 m 6 min walk
22 m 1 min walk
Attractions
20- Beto Carrero World451 m 6 min walk
- Beto Carrero Memory621 m 8 min walk
- FireWhip671 m 8 min walk
- Trapiche Pier1.4 km 17 min walk
- Praia do Trapiche1.4 km 17 min walk
Restaurants
20- Massa & Brasa Pizzaria - Delivery22 m 1 min walk
- Pizzaria e Petiscaria Nano e Bia93 m 1 min walk
- Xavier's Point Burguer102 m 1 min walk
- Safari Beer Café105 m 1 min walk
- Empório e Pastelaria Alves107 m 1 min walk
Transit
11- Estação João Alves de QueirozTrain883 m 11 min walk
- Terminal Rodoviário de PiçarrasBus7.8 km
- Rodoviária de NavegantesBus12.3 km
- Ferry Boat NavegantesFerry12.4 km
- Ferry Boat ItajaíFerry12.7 km

Stay rules
Important conditions for your stay