Ibis Styles Ribeirao Preto Braz Olaia

Breakfast was delicious, and the reception staff were attentive. The price felt fair. My room was clean, presentable, and cozy, but I missed having a mat outside the shower. The floor felt slippery when stepping out. Thanks to all the staff.

It’s a great value hotel in a convenient spot, with pleasant staff and a surprisingly good, well-organized breakfast. My room was small, and it bothered me that it wasn’t cleaned during one day of my stay even though I put out the cleaning sign. I was left with the mess and trash in the room. I also felt uneasy about the check-in process. I booked through booking and offered my documents at arrival, but the desk clerk said mine and my companion’s weren’t needed, relying only on an email and a form I filled in. At checkout, another receptionist again said I didn’t need to provide ID. When I mentioned they hadn’t asked at check-in either, he didn’t seem to care. It struck me as strange, and the lack of control over who stays there could make me hesitate to return. Apart from that, it’s a very good hotel.

The room, bathroom, service, and parking were all very good. It’s in an excellent location and offers great value for money. I recommend it.

The service at checkout was really poor. The employee looked annoyed and barely answered me. I asked for a hair dryer because the one in my room didn’t work, and didn’t even get a polite response. Very bad.