Novotel Santos Gonzaga
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Portuguese
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Executive Double Apartment
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- telephone
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Standard Double Apartment
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 5 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- telephone
Add your dates to see current rates.
1 / 4 Superior Double room with ocean view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Giuseppe R.
The bathroom sewage smell hit me as soon as I entered the room, not the welcome you want after a long workday. The room service setup was frustrating too: the menu was supposedly digital, but there was no QR code in the room. I called reception and waited 30 minutes, following up twice before I could see it. When the food arrived, the chicken was rubbery and completely tasteless. I also asked the front desk for an envelope and was told they had none. Housekeeping came at a different time every day, so I couldn’t plan my work around it. I’ve stayed here for business for years, and each visit has made me less satisfied. This time was the last straw. I won’t return.

Nadia H.
A wonderful hotel, and the staff were amazing. Marcio especially was kind, professional, and really helpful.
Kyle M.
I’ve stayed here many times when visiting Santos, and I love this hotel. In the off-season, Novotel costs literally half as much as any hotel in the United States, while offering comparable quality, plus a great gym, spa and pool. I still don’t know how the pool on the top floor stays cold when the ocean is so warm, lol. This time we’re heading out on an international cruise. The hotel is a couple of blocks from the beach, right next to a drugstore, shopping center and coffee shop. I love the Nespresso machines here too. Babbo Cantina Americano, my favorite restaurant in santos, is just down the road.
Daniel F.
The staff were lovely and always smiling, and the hotel restaurant on the 6th floor serves a good breakfast and a nice dinner. Rooms are clean and cozy, with quality housekeeping, and I felt safe and relaxed during my stay, whether for tourism or business. The location is ideal, close to the beach, malls and restaurants. Highly recommended.
Megan L.
The breakfast was lovely, and the rooms are tastefully decorated. The hotel itself was quite lovely too, but the waterproof covers on the mattress and pillows made for a terrible night’s sleep. They rustle when you move, especially the pillow right beside your ear. With kind regards, Karen
Amenities
Everything available at this property
General Services
40 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Room service
- Smoke Detector
- Laptop safe
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Medical service
- Bellboy service
- Lift access
- Luggage room
- Clothes dryer
- Photocopier
- Audio Visual Equipment Rental
- LGTBIQ friendly
- Non Smoking Establishment
- Single Use Plastic Free
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
7 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
3 available- Steam room
- Sauna
- First Aid Kit
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
- Outdoor freshwater pool
Sports
2 available- Fitness facilities
- Gym
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
4 available- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
Languages
3 available- Spanish
- English
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
645 m 8 min walk
1.5 km 18 min walk
229 m 3 min walk
9 m 1 min walk
Attractions
20- Praça da Independência229 m 3 min walk
- Praça das Bandeiras507 m 6 min walk
- Orla and Gardens of Santos Beach1.1 km 13 min walk
- Pinacoteca Benedito Calixto1.4 km 17 min walk
- Praia do Canal 1 (Praia José Menino)1.5 km 19 min walk
Restaurants
20- Restaurante 3659 m 1 min walk
- Chocotier32 m 1 min walk
- Grão Espresso34 m 1 min walk
- Let's Wok36 m 1 min walk
- Casa das Vitaminas37 m 1 min walk
Transit
20- Aeroporto Internacional Governador André Franco MontoroAirport60.8 km
- Ana CostaTrain645 m 8 min walk
- BernardinoTrain757 m 9 min walk
- Washington LuísTrain942 m 12 min walk
- Conselheiro NébiasTrain1.2 km 16 min walk

Stay rules
Important conditions for your stay