André R.
People who give this sinkhole five stars must be delusional. The place is awful. The rooms are tiny, old, and smell bad, with mold in the air, filthy carpets, and tiny bathrooms. The manager was incredibly rude. We'd booked three rooms for three couples and told them in the reservation that we had a baby. When we checked in at exactly 8 pm on a Friday, the manager at the front desk said he couldn't get us a crib. At 8 pm! He wouldn't even open a room to get one, though we offered to carry it ourselves. He was rude and said parents should learn to request cribs before checking in. We took our business elsewhere. They couldn't even give us extra pillows when we asked. Insane. We left and went somewhere else. At those rates you could get somewhere a thousand times better in Sao Paulo. Stay away. Run from it.
