Castaways Resort & Suites

I only stayed because it was my last option, and it was awful. The room was outdated and not properly cleaned when I arrived, so I had to call staff to get it ready. Staff kept appearing in my room without warning until I told them to leave. Everyone had an attitude, too. I got out as soon as I could and found a really nice Airbnb instead. The “hotel” is old and only partly clean, and the staff’s standoffish attitude made it worse. 0/10.

The hotel was clean, reasonably priced, and the staff were very friendly. We enjoyed the pool, and a kind woman let the kids swim past the posted hours. There was good music by the bar, too. The location worked well for getting to nearby places, with a restaurant next door and a pizza place and small store within a mile, so we didn’t need a taxi for those. If you do need a ride, the hotel can call someone or arrange their usual driver at a fair price. Other taxis may try to overcharge. Thanks for the hospitality and a great stay.

The noise made this stay unbearable. I asked for a quiet room and got room 416 on the fourth floor, where the poor glass door let in everything. For two nights there was loud, thumping bass day and night, worse than the two nights before that, which had been tolerable. There were huge groups of kids shouting, running around, jumping and swimming. I had no idea there’d be at least 30 kids there every day for days. I had to turn on my TV to drown out the next room’s TV. The music below was so bass-heavy I could feel it. I’d pick an adults-only place next time, and I’ll never return here. It’s even worse than the last hotel across the road. The Wi-Fi kept cutting out, the internet wasn’t usable, and the TV often froze for minutes at a time. Shower pressure was weak, and the whole experience was unpleasant. The location is handy for fast food and the bus station, though a decent beach is a very long walk away. On Wednesday, a security man burst into my room without knocking. I was on the bed and found it scary. I told him he had to knock instead of just coming in. Where are people’s manners?

Nothing seems to be maintained. The pool is green, the TV and safe don’t work, and the Wi-Fi is very slow and frequently cuts out. The window AC is loud and right beside the bed, making it impossible to sleep. The faucets are rusty, the lock is broken, the doors are rotten, and the lamp is broken too.