Na Yanki Kupaly 23 Apartments

I arrived at the salon and no one even greeted me at reception. The appointment hadn't been created through the website, and the stylist just told me, “Sorry, your appointment isn't available.” I'd posted on Instagram earlier that I wanted to change my appointment. A few hours later they said they'd pass it along to the stylist, but nobody ever contacted me, and nobody seemed concerned that my appointment wasn't there. A huge dislike from me. I can't recommend them.

I paid 70 rubles for a manicure that took three hours, and a week later there were chips at the corners and bare patches. I'd booked a plain color without reinforcement, and asked for short square nails, but got long square ones with reinforcement instead. I skipped the second coat because it would have taken even longer. I've had nails done without reinforcement before and they've ALWAYS been fine. When I asked whether the gel polish shade would look warmer or cooler, the technician said, “Miss, this is my second day here.” As a client, I don't care how long she's worked there. If she's presented as a technician rather than a beginner, I expect the same working time as the others, not to be kept there for three or four hours after paying for an experienced technician's work. I'm never coming back to this salon. Karina, the technician.

The cuticle work was so rough on five fingers that it drew blood. The technician didn't apologize or respond when I said it hurt. She seemed eager to leave and kept checking her phone. I got my manicure here, and this was the result. Top technician Nadezhda.

My long hair used to be one length, down to my waist. I asked for layers, but the shortest ones now end above my ear cartilage and can't be styled. I've had a layered cut before and know how to work with one, but this is a complete disaster. Paying this salon means I'm stuck wearing a ponytail for six months while this awful cut grows out. I look at it every day and want to cry. Save yourself the trouble and don't go there.