City View Inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Luggage storage
- Available
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Ethan C.
BEWARE! I booked 4 days ahead, but the rooms look NOTHING like the Google Maps pictures. At check-in they gave me keys to an OCCUPIED room. No one was inside, luckily, but all the occupants' valuables and belongings were there. It was scary to think I could have stolen everything. They then admitted they'd overbooked but said they could still put me in a room. Somehow they checked in someone behind me with no reservation. The room I got was GROSS. I barely wanted to sit or lie down, and the sheets were dirty and stained, with lots of damage in the room. I didn't complain because staff leave at 9pm, so I couldn't cancel or ask them to fix it. The only compensation offered was 25% off my NEXT STAY, as if I'd ever go back. VERY DISSATISFIED AND DISAPPOINTED. Motel 6 would have been much better. At least they have staff on site.

Megan H.
My relatives ended up sleeping on our floor, and the celebration food was melting in my car. It was a holiday weekend, so there was nowhere else available. We booked City Motel because it’s just around the corner from our small home, which has no proper guest room and difficult stairs for my sister. What a disaster. I’d arranged a family surprise with cakes, drinks, flowers, and balloons, and planned to get into the room early to set everything up. The stay was for a triple family celebration, and my sister has health needs. That’s why we chose the motel’s only decently remodeled room with two queen beds. I toured it, viewed it, agreed to it, and booked it well in advance. I also checked in person three times over the two weeks before the stay. Sean and the other staff assured me everything was set. On arrival during the Canada Day weekend in 2025, the heat and humidity were unbearable. I drove over with my car full of gifts and found the only car in the whole place parked in front of our room, with the shades down. The front desk told me our room had been given to another guest who decided to extend their stay, even though I’d booked and paid for it. We had no suitable accommodation. The replacement room was far below standard, with old, rusted, mismatched furnishings, depressing painted walls, and carpeted floors. Management offered neither compensation nor another solution. After all the assurances, our agreement was left high and dry and our weekend was ruined. My time and our family occasion clearly weren’t valued. This was beyond unacceptable and showed an epic lack of understanding of hospitality standards.
Nora B.
Harvey and the staff made the biggest impression on me. They were incredibly friendly and accommodating, and I had a positive stay. The room was simple but very clean, quiet, and full of natural light. The bed was comfortable, and the linens were fresh. In the morning there was fresh coffee with real cream, plus fruit, yogurt, and cereal for breakfast. It’s not fancy, but the service, cleanliness, and peaceful location were great.
Brian C.
Such good value for a basic motel. It was spotless, and there are nice outdoor spots to sit or use the grille. The staff were very pleasant too. It has more amenities than, say, Motel 6.
Chloe G.
We paid $90 for one night, and the room felt fair for the price. The bed was comfortable and everything was clean. The AC wasn’t putting out cold air on an extremely hot day, though, and there was no iron. The motel is close to the highway. Restaurants are about 10-15 minutes away, which didn’t bother us.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Private Check In/Check Out
- Outdoor furniture
- Allergy Free Rooms
- Smoke Detector
- Luggage storage
- Tour assistance
- Barbecue grill(s)
- Picnic area
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Recreation & Wellness
1 available- First Aid Kit
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
299 m 4 min walk
14.1 km
700 m 9 min walk
438 m 5 min walk
Attractions
20- Royal Botanical Gardens - Rock Garden700 m 9 min walk
- Royal Botanical Gardens - Hendrie Valley Sanctuary1.1 km 13 min walk
- Royal Botanical Gardens - Arboretum1.3 km 16 min walk
- Royal Botanical Gardens1.5 km 18 min walk
- RBG Hendrie Valley Sanctuary1.5 km 18 min walk
Restaurants
20- Pizza Pizza438 m 5 min walk
- Memers1.0 km 13 min walk
- Tim Hortons1.0 km 13 min walk
- Rose Garden Family Restaurant1.0 km 13 min walk
- The Greenhouse Café1.4 km 18 min walk
Transit
20- John C. Munro Hamilton International AirportAirport14.1 km
- Region of Waterloo International AirportAirport43.6 km
- Plains at YorkBus299 m 4 min walk
- York at RBG Rock GardensBus666 m 8 min walk
- York at Valley InnBus761 m 10 min walk

Stay rules
Important conditions for your stay