Joanne M.
After a delayed flight, I came in feeling like the airplane and airport had personally attacked me, haha. Micha at the front desk greeted me with such kindness and energy that my mood turned around in seconds. She made check-in smooth and pleasant, was thoughtful and friendly to talk to, and made me feel welcome right away. By the time I got to my room, I’d forgotten how awful the flight was. I only use this Delta hotel for business trips, and the experience is always consistent. The rooms are clean, feel luxurious without the price tag, and have a simple, functional layout. It’s 15-20 minutes from the airport, ferry, and downtown Vancouver. Micha, you’re the reason people remember a hotel for the right reasons. You’re world class at what you do. Kudos, and I appreciate you!
