Best Western Plus Fort Saskatchewan Inn & Suites
About this property
Popular facilities
Good to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
Rooms
Estimated reference price
1 / 4 Accessible - 2 Queen Mobility Accessible Bathtub Wi-Fi Non-Smoking Full Breakfast
- 30 m2
- 2 x Queen-size bed 150-154 width
- Wake-up service
- Wi-fi
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Microwave
- Tea and coffee making facilities (extra charge)
- Ironing set
- Wheelchair-accessible
- Desk
- Bathrobes
Accessible - 2 Queen Mobility Accessible Bathtub Wi-Fi Non-Smoking Full Breakfast: Room Amenities
- Cable TV
- Alarm clock
1 / 5 Suite-1 King Bed Non-Smoking Sofabed Microwave And Refrigerator Wi-Fi Full Breakfast
- 30 m2
- 1 x King-size bed 150-183 width
- Hairdryer
- Ironing set
- Tea and coffee making facilities (extra charge)
- Microwave
- Internet access
- Radio
- Desk
- Cable TV
- Direct dial telephone
- Bathrobes
- Wi-fi
- Wake-up service
Suite-1 King Bed Non-Smoking Sofabed Microwave And Refrigerator Wi-Fi Full Breakfast: Room Amenities
- Alarm clock
1 / 4 1 King Bed Non-Smoking Microwave And Refrigerator Wi-Fi Full Breakfast
- 30 m2
- 1 x King-size bed 150-183 width
- Bathrobes
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Tea and coffee making facilities (extra charge)
- Microwave
- Internet access
- Radio
- Direct dial telephone
- Hairdryer
- Cable TV
1 King Bed Non-Smoking Microwave And Refrigerator Wi-Fi Full Breakfast: Room Amenities
- Desk
1 / 4 1 King Bed Non-Smoking Sofabed Kitchenette Wi-Fi Full Breakfast
- 30 m2
- 1 x King-size bed 150-183 width
- Tea and coffee making facilities (extra charge)
- Ironing set
- Cable TV
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
- Bathrobes
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
1 King Bed Non-Smoking Sofabed Kitchenette Wi-Fi Full Breakfast: Room Amenities
- Microwave
Guest reviews
Recent reviews shared by hotel guests
We chose this hotel twice, two weeks apart, because it was close to the Dow event. The location is handy and the rooms are spacious, but cleanliness was a serious problem both times. After the first stay, the carpets, walls, and floors were filthy, so I emailed the manager hoping our next room would be better. He assured me it would be clean, but the second stay was worse. We were also assigned the wrong room on arrival both times. Staff said the website’s room listings were wrong and head office had not fixed the issue, so we paid extra there for the size we needed. In the second room, food and personal items had been left behind. The desk clerk said there was no cleaning staff available, picked up the larger food pieces herself, but didn’t vacuum. Even a budget hotel should be sanitary. I contacted head office and was told the manager needed to handle it, but he wasn’t answering their calls; they could only offer points. That didn’t give me much confidence in the brand, so we’ll avoid BWH. The hotel’s cleaning oversight clearly wasn’t being maintained, even after we had flagged the problem. Friends stayed at the Comfort Inn across the street and had no issues.
We’ll come back if we’re in Fort Saskatchewan again. The room wasn’t as clean as I’d like, but the staff made a good impression. The woman who answered the phone was easy to understand, the front desk team were really friendly, and the breakfast staff were helpful too. There were quite a few choices at the breakfast bar. I don’t have a credit card, and they were fine with taking a refundable deposit instead. Friendly staff, a decent breakfast selection, and no credit card needed. I’d recommend it.
I called about a hoodie we’d left behind, one with a lot of meaning to us, and the hotel showed no interest in helping. They just said it wasn’t there. That came after a rough stay: staff snapped at us for walking up to the omelette station, and there was no ketchup or syrup at breakfast. We’d forgotten a toothbrush, and although the sign said essentials could be requested, they looked at me like I was crazy and rudely said no. It was the worst hotel experience I’ve had in a long time. I wouldn’t consider going back, and this has made me think twice about staying at a Best Western again.
The staff were accommodating, even letting us check in an hour early and check out an hour late, which we really appreciated. Our room was clean and comfortable, and breakfast came with a good range of options. There’s also a pool and sauna, a nice extra for relaxing. The location worked well for everything we needed. We had a very pleasant stay and would come back.
Cassidy at the front desk made the stay such a pleasant one. She helped with extending my stay and adjusting the accommodations, and handled it all so well. Her warm smile and friendly manner were a real treat. I wish every stay started that way.
Amenities
Everything available at this property
General Services
24 available- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Supermarket
- Newspapers
- Luggage room
- Clothes dryer
- Smoking area
- Hot tub
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
3 available- Bar
- Restaurant
- Breakfast
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Sauna
- Steam bath
- Spa centre
Pool and beach
1 available- Indoor freshwater pool
Sports
2 available- Gym
- Fitness
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
187 m 2 min walk
46.6 km
756 m 9 min walk
84 m 1 min walk
Attractions
20- Pryce Alderson Park756 m 9 min walk
- Henderson Playground1.1 km 14 min walk
- Big Piece Of The Puzzle1.6 km 20 min walk
- West River's Edge Pavilion1.6 km 21 min walk
- West River's Edge Dog Park2.0 km 25 min walk
Restaurants
20- Wendy's84 m 1 min walk
- Tim Hortons87 m 1 min walk
- The Grid242 m 3 min walk
- Streats Fort Sask Kitchen246 m 3 min walk
- Burger King263 m 3 min walk
Transit
20- Edmonton International AirportAirport46.6 km
- Westpark Boulevard WestboundBus187 m 2 min walk
- Westpark Drive and Windsor Place NorthboundBus195 m 2 min walk
- Westpark Drive and Woodsmere Close NorthboundBus233 m 3 min walk
- Westpark Drive and Westpark Boulevard NorthboundBus310 m 4 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 100
- Main building floors
- 4
